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Patient Booking Coordinator / Administrator

SpaMedica
Job LocationWillerby, Hull
EducationNot Mentioned
Salary£17,423 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

SpaMedica is one of the UK’s leading independent providers of ophthalmic services and largest provider of NHS cataract surgery.We are looking for an experienced Administrator with excellent Customer Service skills to join our Patient Services team based in Hull. The Patient Booking Coordinator will ensure all patient waiting lists are managed and each patient is given an appointment. The Patient Booking Coordinator will also forward plan to ensure the capacity of our clinics are being fully utilised and clinic availability matches demand.You will be part of a team that represents the company in a first-class way and will make sure all calls are greeted in a friendly and professional manner.So, what can we offer you

  • £17,423 per annum salary
  • Up to 5% annual personal performance related bonus
  • Annual company performance related bonus
  • Annual pay reviews and increases
  • 37.5 hours working week (Monday to Friday)
  • 20 days holiday (28 days including bank holidays)
  • Company pension scheme
  • Continuous training and development
    • Why join SpaMedica
  • We are privileged to be able to support the tens of thousands of NHS patients that come to SpaMedica each year.
  • We are proud to deliver excellent care and support thousands of patients to achieve better vision - our outcomes are some of the best in the UK
  • In 2018 we became the largest provider of NHS cataract surgery - 24.000+ surgeries per annum.
  • We want our staff to enjoy coming to work and provide a friendly and supportive environment for you to work in.
  • We’re proud to have been awarded gold status from Investors in People (IIP), putting SpaMedica in the top 3% for world-class performance achieved through its staff focus.
  • We have 23 hospitals and will be opening 7 new hospitals over the next 12 months.
    • The Role:
  • We need somebody to manage and maintain our patient waiting lists.
  • You will book and arrange pre-assessment/surgery appointments/follow up appointments, ensuring clinics are fully utilised.
  • You will deal with appointment amendments and ensure patients are seen within appropriate timeframes.
  • You will have knowledge of all procedures carried out by SpaMedica and be motivated to meet your KPI’s. Your individual performance will be key contribution to the department achieving all targets for quality and productivity.
    • Full training will be provided in return of your excellent customer service skillsSpaMedica is expanding rapidly, apply now to join this success story

    APPLY NOW

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