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Job Location | Wigan |
Education | Not Mentioned |
Salary | 22,000 - 25,000 per annum, inc benefits |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
Daily DutiesAchieving/exceeding instore KPIS/Targets put in place by upselling and cross selling.Running of Online stores such as Ebay and AmazonDealing with customer callsDelivering All round excellent customer service and ensuring customers have a great shopping experienceResponsible for dealing with customer complaints with the support of your management teamAnswering queries from customers in store, via phone and live chatGiving advice and guidance on product selection to customerWorking within established guidelinesSales Order ProcessingProcessing PaymentsReporting discrepancies and problems to managementReceiving and storing the delivery of any stockRequirements: Having a friendly and engaging personalityComfortable working with members of the publicConfident MannerExcellent Telephone MannerHelpful and politeComprehensive understanding of your area of sales ie; retail , fast moving consumer goods, bathroom equipment etcAble to work as part of a sales teamKnowledge of inventory techniquesSmart appearance