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Case Manager, Office Based

Carrington Recruitment Solutions Ltd
Job LocationWigan
EducationNot Mentioned
Salary£24,000 - £30,000 per annum, negotiable
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Role: Case ManagerLocation: Wigan, Greater Manchester (Office Based) Salary: £24,000 - £30,000 + Bonus About Us: Established in 2001, our client works with both private clients and the public sector to locate missing Next of Kin and beneficiaries to an estate. They are one of the country’s largest genealogists/heir hunter firms and due tosubstantial organic growth, are looking to recruit a Case Manager.Day to day tasks:

  • Using various databases available to research family trees and locate next of kin
  • Liaising with family members
  • Updating solicitors and public sector contacts
  • General admin tasks such as requesting updates on cases and adding notes to systems.
  • Computerising family trees
  • Ordering and sometimes collecting certificates from GRO or local registrar
  • Preparing reports for both internal and external parties.
The ideal candidate will have/be:
  • Degree educated with a minimum of 2-3 years post graduate work experience within a professional office environment.
  • Ultra-organised and possess strong communication skills including a good telephone manner.
  • An excellent grasp of English language and neat, clear handwriting.
  • Geographical knowledge of towns, cities and counties in the UK.
  • Basic knowledge of Microsoft systems
  • Able to manage large workloads working to tight deadlines.
  • An exemplary sickness & punctuality record
  • A proven team player.
  • Able to work as part of a team and also independently.
  • Proactive in problem solving but know when to ask for help, not being afraid to ask for advice in a busy office environment.
Employee Benefits: Pay & Rewards:
  • Standard 25 days plus statutory bank holidays
  • Additional leave days for loyal service (1 day per year at 5+, 10+, and 15+years’ service)
  • Complimentary leave days to support employee wellbeing after one year of employment.
  • Annual bonus based on personal and departmental performance paid every December.
  • Contributory pension scheme - 5% employer contribution plus 5% employee contribution
  • Enhanced sick pay.
  • Enhanced maternity and paternity leave
  • Free Will writing service plus mirror will for partner/spouse provided by a specialist solicitor.
  • Free eye test with a £50 contribution towards glasses/contacts needed for DSE work.
Career progression:
  • Ongoing career progression opportunities including accredited training and CPD.
  • Regular one-to-ones, reviews, and appraisals with Team Leaders and Department Heads.
  • Regular team and departmental meetings
  • Individual entry to appropriate sector awards
  • Annual pay reviews with fair and demonstrable pay increases
  • Our client has a fair pay policy with no gender pay gap.
Other:
  • Aesthetically pleasing & modern offices with free on-site parking (or paid for off-site parking)
  • Room 102 - onsite Rooftop Garden Terrace, created as a Chill out’ space for employees to enjoy.
  • Refreshments provider (Machine pod coffee, Tea, Coffee, Filtered water)
  • Social events with your team and wider company including an annual summer day out & Christmas party.
  • Charity fundraisers - join in with support for our nominated charities including bake offs and food bank donations.
This is a great opportunity and salary is dependent upon experience. Apply now for more details.

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