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Transpprt Customer Service Manager

Aspion
Job LocationWidnes
EducationNot Mentioned
Salary£35,000 - £40,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time or part-time

Job Description

Transport Customer Services ManagerWidnesMonday – Friday, 8:30 am – 5:30 pm£35,000 - £40,000Are you passionate about transport and dedicated to delivering exceptional service Do you thrive in building lasting relationships with clients Heres a fantastic opportunity for a Transport Customer Services Manager in a dynamic environment!Benefits:-

  • £35,000 basic salary
  • £5,000 Car allowance
  • 33 days holidays inclusive of bank holidays
  • Save as you earn scheme
  • Life assurance
  • People forums
  • Employee assistance programme
Your Skills & Experience:-
  • Proven experience as a Transport Planner
  • Experience of generating backloads is highly desirable
  • Previous Customer Service / account Management experience within a transport or road haulage operation
  • Strong geographical knowledge of the UK road network.
  • Excellent communication skills, both written and verbal.
  • Proficiency in Microsoft Office and transport planning systems, ideally Mandata
  • Proven experience in customer service, account management, and transport planning.
  • Ability to foster positive relationships with clients and internal teams.
Key Responsibilities:-
  • Maintain and develop existing customer relationships, serving as their primary contact.
  • Drive revenue targets by identifying and securing work from new third-party customers.
  • Collaborate with the Distribution Manager to explore new transport opportunities through market research and outreach.
  • Implement strategies to expand the customer base and ensure revenue targets are met.
  • Guide new clients through the onboarding process and ensure seamless integration.
  • Work closely with the Transport Planning team to ensure accurate customer consignments and compliance with regulations.
If you have Transport Customer Service or Planning experience and would like to be considered for this opportunity, please apply via the link.At Aspion, our core values have been built around the importance of transparency, innovation, passion and collaboration. As such, we are committed to open communication and the protection of your privacy. We have updated our policies in linewith new General Data Protection Regulation laws to make it easier for you to understand how we collect, store and handle your data – These can be viewed on our website.

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