Business Analyst

Job Description

We are currently looking for Business Analysts to join our team and help us deliver quality software solutions that are fit for use and purpose. This role is hybrid but could be based in our Manchester city centre or Whitley (Yorkshire) office.But theres more to this than just the day job. Tunstall is embarking upon a significant technical and business transformation programme that is focusing on changing the way in which we host and deliver our market leading solutions. Due to this we have 2 new, exciting Business Analyst roles working in our ever growing I&D function!A bit about us:Tunstall is a market-leading health and care technology provider.Were passionate about ensuring our team reflects the brilliant and unique qualities of the people and communities we support. Our incredible team of more than 3,000 colleagues provides life saving and life changing technology and services to millions of people in 19 different countries.At Tunstall youll find a place where youre valued and celebrated for being yourself. We empower our people to deliver the very best teamwork, innovation and thought leadership by creating an environment where we champion diversity and inclusion. We demonstrateour commitment to diversity and inclusion at each step. From our open, fair, and transparent recruitment processes, through to the many development and career growth opportunities we provide.Each Tunstall colleague has a superpower theyre unique. No one else is them, and we think thats special. Come and join our mission and be part of our team, our One Tunstall team.What will you be doing in this roleAs a Business Analyst at Tunstall, you will work closely with the Product and Development teams, across the full product lifecycle, ultimately helping us improve our products and the service we deliver to our all-important users.The Ideal candidate:To be successful in this role you will have proven experience as a Business Analyst, using your strong communication skills to accurately capture functional and non-functional requirements and write user stories. You will be responsible for owning solutions from product change concept through to implementation.Key areas of responsibility:

• Be a partner to our business customers, understand how they operate, be able to walk in their shoes, play an active role in solving problems and help design innovative solutions.
• Be the final gate to ensure deliverables are top quality, fit for purpose, provide desired business value, and meet/exceed customer expectations.

Any experience of working within a business moving from Legacy to modern systems and working with cloud micro services using Microsoft and / or mobile applications would be desirable, but not required.Key skills and experience:

• Excellent communication skills, both written and verbal
• Good influencing skills, able to shape and contribute to outcomes
• Proven experience liaising with users to gather requirements and working closely with software development teams, so requirements are accurately translated
• Experience of working across the full project lifecycle in Agile and / or Waterfall environments
• Experience of writing user stories (As a, I want, so that)
• Innovative approach to solving complex issues and problems

If you are not sure if you have the relevant skills or experience, then please apply (only takes a few minutes) and let our team review and come back to you.What we offer:

• Hybrid working
• Competitive salary
• 25 days holiday + bank holidays
• Contributory pension
• Volunteer day
• Car benefit scheme
• Perks and benefits that include things like: free eye tests, a cycle to work scheme, retail discounts and a subsidised on-site canteen (Whitley office)
• A warm and welcoming team environment
• Development and a chance to build a rewarding career