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Temporary Client Services

Page Personnel Secretarial & Business Support
Job LocationWeybridge
EducationNot Mentioned
Salary£26,000 - £28,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeTemporary , full-time

Job Description

Our client is looking for an Immediately available Temporary Client Services candidate in Weybridge to join their Admin and Secretarial teamClient DetailsA well known client in the Weybridge area is looking for an Immediately available Temporary Client Services candidate to join their Admin and Secretarial teamDescriptionResponsibilities of Temporary Client Services

  • Processing and maintaining orders in SAP in order to meet the customers delivery deadlines; and ensuring that all orders processed are within the company discount policy.
  • Updating customers throughout the order lifecycle ensuring high quality responses to all enquiries. Liaising with internal departments to ensure customer expectations and deadlines are met.
  • Investigating alternative product options and solutions to customers when requested product is unavailable.
  • Ensuring Order Maintenance is carried out to create an accurate open order book to ensure sales planning factory forecast and sales landing forecast are appropriate.
  • Working with Finance to highlight any orders that are blocked due to credit issues, thus ensuring orders can be delivered according to customers requirements.
  • Following up with warehouse and transport company to resolve any logistics issues affecting my orders.
  • Processing any stock check enquiries from customers or internal departments.
  • Creating credit notes when required and investigate any credit note disputes providing a timely resolution to any issues.
  • Co-ordinating, escalating and resolving ongoing issues or disputes (via the dispute system) with senior team members to ensure their timely and successful resolution.
ProfileA successful applicant will have experience with the above & be available on short noticeJob OfferSalary £25,000 - £27,000Free Parking

Keyskills :
Temporary Client Services

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