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Job LocationWeybridge
EducationNot Mentioned
Salary£13.00 - £16.00 per hour
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeTemporary , full-time

Job Description

An engaging Telesales/Customer Services role in the Retail industry, based in Weybridge, seeking individuals with a flair for customer service and a passion for delivering exceptional service. This is a 3 month temporary contract which has potential to beextended long-term.Client DetailsThis is a globally recognised organisation with a significant presence in the retail sector. The company, known for its dedication to providing high-quality products, has a large workforce in Weybridge and is committed to maintaining an inclusive and supportivework environment.Description

  • Handling incoming calls from customers and assisting with their enquiries.
  • Providing information about products and services to customers.
  • Processing orders and arranging deliveries.
  • Resolving customer complaints and ensuring their satisfaction.
  • Collaborating with team members to achieve service goals.
  • Updating customer records in the database.
  • Maintaining a deep knowledge of company products.
  • Contributing to the overall success of the customer service department.
ProfileA successful Telesales/Customer Services candidate should have:
  • A background in customer service, preferably in the retail industry.
  • Excellent communication and interpersonal skills.
  • A customer-oriented approach and the ability to handle complaints effectively.
  • Proficiency in using CRM systems and databases.
  • Strong problem-solving skills and the ability to work under pressure.
  • A positive attitude and a team-oriented mindset.
Job Offer
  • A competitive hourly wage of approximately £16 - 18 per hour.
  • An inclusive and supportive work culture.
  • Opportunities for personal growth and development.
  • A convenient location in Weybridge, close to public transport.
We welcome all enthusiastic candidates who are ready to contribute to our team and deliver exceptional customer service. Apply now to join our team in Weybridge.

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