Outbound Supervisor Nights Weybridge 12 month fixed term contract

Job Description

As a business, Hermes is driven by our four values of Do the right thing; Dare to be different, Strive for more and Be Customer Obsessed. We run our business by these values and they are reflected in all of our roles.This is an initial fixed term contract for 12 months with a view to a more permanent position thereafter.Job purpose:Our Outbound Process (Night Shift Warehouse) Supervisor is a key role working with our Night Shift Manager to ensure the smooth running of the Night operation in our Depot where you will lead teams of Night Loaders, Sorters and Drivers in processing parcels delivered from client sites in to smaller geographic areas to be delivered to the final customer.About the Role:You’ll be joining our business as a key member of the Depot Management team. Working under the Outbound Process (Nightshift) Manager, you will support your Depot by providing strong man-management to all front line staff on your shift. You will supervise a mixed team of contracted and agency staff across our busy night shifts. The Night Shift is key to our business as it is when we receive parcels and items from our clients. To ensure that we can hit the Targets and Service Level Agreements in place we need great Supervisors and Managers. We need Professionals who can motivate, manage and where necessary discipline a diverse workforce to get the best out of them. You will also talent manage and develop your team so that as promotion and more senior roles become available you have the talent to build your team.You will be responsible for motivating your staff, problem solving on a day to day basis and operationally.Our Outbound Process Supervisor job is for someone who understands how to motivate staff and is able to efficiently prioritise pressing needs, where there isn’t an obvious solution. Lateral and original thinking would be a benefit as would logistics experience but we are open to experience gained in other related fields. You must be able to to work collaboratively and take the lead on projects amongst your peers.Experience/Qualifications:Preferred experience/qualifications:Management experience of leading and managing a team.Must be able to work on own initiative in a pressurised environment to tight deadlinesPC Literate with a working knowledge of Microsoft office.An understanding of Transport regulationsGood communicator and able to liaise at all levelsFlexible approach to work to meet business requirementsResponsibilitiesManage a team of up to 50 direct reports providing leadership and direction for the shiftDevelop and train reports and ensure SLA’s are hit for the Night shiftEnsure compliance with all site HSES rules and regulationsProcess BI and MI reports based on work output of Drivers and LoadersManage individual project priorities, deadlines and deliverables.Benefits:Bonus,26 Days Holiday entitlement + Bank HolidaysOpt in benefits“To all recruitment agencies: Hermes does not accept agency resumes. Please do not forward resumes to our jobs alias, Hermes employees or any other organisation location. Hermes is not responsible for any fees related to unsolicited resumes.”