Assistant Operations Manager - Korean Speaking

Job Description

Our client LG Electronics UK is recruiting a SVC B2B assistant manager (B2B service operation) to join their business in the UK.LG Electronics was established in 1958 and has since led the way into the advanced digital era thanks to the technological expertise acquired by manufacturing many home appliances such as radios and TVs.LG Electronics is committed to providing commercial electronic products that help businesses perform better. We offer a wide range of products, including information displays, digital signage for advertising, commercial system air conditioners, VRF systems& tailored solutions for different vertical markets. Find out more about our commercial electronic products today. Contact your local LG representative for more information.--------------------------------------------------------------------------------------------KEY ACCOUNTABILITYRole & ResponsibilitiesForecast process set-up & improvement

• Working in conjunction with Marketing, Sales & Supply Chain Managers to develop, progressively improve forecasting process, improve accuracy and reduce forecast volatility through co-ordinated innovation activity.

Statistical Forecasting & Data Analysis

• Analysis of historical trend, PSI and market trend on weekly basis using statistical analysis tools to generate weekly forecast. Collect and review sales forecast on weekly basis, identifying trends on fast & slow moving products. Maintain seasonality trendand impact of exceptional market changes: Promotional activity, national/international events.

Forecast Consensus meeting coordination

• Facilitate Consensus meeting with relevant teams to confirm sales forecast. Manage agreement and drive judgment towards realistic and accurate forecast & delivery plan. Collate, share and input weekly forecast data to GSCP.

Forecast Performance Management

• Monitor periodical performance measures and supplier/customer non-conformance to enable process improvement in the Supply Chain. Provide fact based analysis with corrective action plan

Customer Relations & CPFR

• Build on collaborative working relationships with key customers to drive forecast accuracy, process improvements, free flow of information and generally enhance Sales Management, Supplier & Customer working relations. Key objective to optimize Inventoryvelocity (LTS/DIO) and cash flow.

Sales and Operation Plan coordination

• Weekly S&OP meeting with supplier factory to update production plan and preparing rolling forecast template

Reporting

• Ensure regular review and reporting of progress to Demand Planning Manager, Sales Head and European Supply Chain of progress in realisation of all relevant KPIs, identify bottlenecks and recommendation of appropriate remedial action.

Skills, Education & Experience

• Prior knowledge and experience of Forecasting and Supply Chain principles, strong supply planning experience preferred (inbound into country, outbound to customer)
• Good overview of the commercial process, production planning and retail interface / order fulfilment.
• Understanding appropriate Business Unit market is an advantage
• Highly Proficient in using Microsoft Excel (pivot tables, V-lookups, formulas) and confident using new systems
• Strong analytical skills
• Ability to work assertively to debate/challenge forecasts or tackle issues and reach a consensus between all parties
• Logical common sense and proactive approach to problem solving
• Highly focussed and capable of sustaining a fast pace in a dynamic environment
• Completer finisher - able to be resilient to drive issues through to a successful customer focused solution
• Experience of working within a performance management environment - KPIs and Service Level Agreements
• Relevant skills and experience essential, although degree level education desirable.

Salary & Benefits

• VISA: Work Visa / Holders of a visa that allows them to work legally in the UK
• Recruitment: Full-Time
• Working hours: 7.5 hours/ 5 days
• Schedule: Monday - Friday
• Holiday: 25 days (+ Public Holidays)
• 9% Employer Contribution into your Pension
• Life Assurance
• Private Healthcare (including optical & dental) for you and your family
• 25 days Annual Leave (+ Public Holidays)
• Staff Discount
• Subsidised Cafeteria

KOTRA London provides recruitment services to companies based in the UK and South Korea. As part of its services, we place job advertisements on behalf of our clients, review applications, and provide application details to our clients.--------------------------------------------------------------------------------------------*Visa : Work Visa /Holders of a Visa that allows them to work legally in the UK*A copy of ID and Visa will be requested before the interview* Interview candidates will be notified individually only to those who pass the document screening, No documents submitted will be returned

Keyskills :
Korean Speaking