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Customer Service/Sales Advisor

Job LocationWetherby
EducationNot Mentioned
Salary£20,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Are you passionate about providing exceptional Customer Service We are looking for a real foodie who is wanting to join a like-minded team as a Customer Service Advisor in Wetherby!This role is crucial to the successful running and progression of a well-established Business. You will be the face of the company as the first point of contact for any enquiries coming in via phone or email!Responsibilities

  • Processing orders
  • Taking incoming calls
  • Providing an very high standard of sales support and customer service
  • Ensuring all enquiries are responded to efficiently
  • Setting up new customers on the system
  • Maintaining the database of any changes
  • Upselling any products to customers
  • Pro-active approach in seeking new sales opportunities through research
  • Booking appointments
  • Managing Marketing campaigns and client communications
  • Liaising with the factory to ensure stock control and expectations
  • Preparing the products to be sent out logistically
  • If you are looking for a varied role, where no two days are the same this could be for you!Woocommerce or another ecommerce platform experience is essential to be successful in your application.This is a full time role Monday - Friday with a salary of £20,000 starting!

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