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Customer Care Co-Ordinator

Travail Employment Group
Job LocationWetherby
EducationNot Mentioned
Salary18,500 per annum, inc benefits, OTE
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Customer Care Co-OrdinatorAs Customer Care Co-Ordinator you will work 36.5 hours per week and benefits include free on site parking, staff canteen, 35 days holiday, annual bonus scheme and excellent staff discount.Due to internal promotion an opportunity has arisen to join an industry leading company who are highly regarded within their specialised field. We are currently recruiting a Customer Care Co-Ordinator to join their friendly team. We are looking for a friendly,enthusiastic and motivated candidate to work in this busy Customer Service team.Key responsibilities of the Customer Care Co-Ordinator role:

  • Providing first class customer service, individual to each customer
  • Working closely with your team to ensure workloads and deadlines are met
  • Organising and prioritising daily tasks in coordination with other departments
  • Regular reviews of performance against KPIs
  • Reviewing Customer feedback
  • Prioritising personal workloads and managing time efficiently
  • Dealing with customer queries and complaints and resolving promptly and professionally
Requirements for this Customer Service Assistant role:
  • Previous experience in administration and customer service
  • Previous team leader experience would be an advantage but not essential
  • A good telephone manner
  • Excellent attention to detail
  • Be able to communicate well with both clients and colleagues
  • Excellent organisational skills with the ability to multi task and prioritise
  • A good work ethic and team player attitude
If you are interested in joining the team then please do not hesitate to apply for this rewarding Customer Care Co-Ordinator position as we will be holding interviews ASAP.You will need your own transport due to location. Commutable from Tadcaster, Boston Spa, Wetherby and surrounding area.Travail has been established since 1977 and has branches nationwide. Our Harrogate branch was opened in 1995 and has five specialist consultants who each deal with different market sectors. To apply for this or other similar roles in Harrogate, Knaresborough,Skipton, Leeds, Ripon, Northallerton or York area, please forward your CV FAO Nicola Wilson.Travail Employment Group Ltd is acting as an Employment Agency in relation to this vacancy.

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