Naukrijobs UK
Register
London Jobs
Manchester Jobs
Liverpool Jobs
Nottingham Jobs
Birmingham Jobs
Cambridge Jobs
Glasgow Jobs
Bristol Jobs
Wales Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Content Editor

Harvard Associates Ltd
Job LocationWeston-super-Mare
EducationNot Mentioned
Salary£17,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

“This is an exciting opportunity to join an innovative and progressive tech firm who are leaders within their industry. An organisation that places a strong emphasis on the value of employees and have created a fantastic working environment with genuine opportunities for career development and progression.”Content EditorSalary: £17,000pa DOELocation: Outskirts of Weston-Super-MareThe Content Editor writes articles and step-by-step Troubleshooter scripts that enable non-technical people to resolve technical problems and find the answer to general device queries.The role requires the content editor to have an excellent command of English, the ability to answer a complex question in a simple and easy-to-understand manner, and an excellent understanding of the companies editing tools and software.The tools will be used on both agent and customer facing platforms.What youll do as a Content Editor

  • Create new content in response to:
  • New product releases
  • Client requests and feedback
  • Social media queries (forums, twitter etc.)
  • Call drivers
  • Own or other’s experience (I wonder if…)
  • Ensure that the customer’s question brings up the right answer (training) within A2
  • Review existing articles and troubleshooter scripts content on a regular basis
  • Review and update content in response to feedback
  • Build daily A2 releases to deploy any changes into production
    • Skills youll have
  • Good grasp of spelling and grammar with a minimum of a B grade in English at GSCE or equivalent
  • Clear writing style
  • Ability to explain complex or verbose processes clearly and without ambiguity
  • Image and text creation in a drawing program (Photoshop, Fireworks, Gimp)
  • Basic HTML
  • The ability to understand and answer the question the customer is asking
    • What youll bring
  • Technical inquisitiveness and a desire to work something out individually
  • Interest in technology, particularly mobile and handheld devices
  • Solves problems in a methodical manner based on evidence and not assumption
  • Ability to work independently and meet deadlines
    • Harvard Associates takes your personal data protection seriously and respects EU and local data protection laws. Unless you express otherwise, by submitting your CV you authorise Harvard Associates to store your personal data in its electronic database, for the purpose of assessing your suitability for this and future job vacancies.If at any time you want your personal data to be deleted, you simply need to notify Harvard Associates. We will not share your personal data with any third party without your prior consent. Harvard Associates provides services as an Employment Consultancy and is committed to equal opportunities for all candidates.

    APPLY NOW

    Content Editor Related Jobs

    © 2019 Naukrijobs All Rights Reserved