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Technical Report Handler

Recruitment Solutions
Job LocationWesterham
EducationNot Mentioned
Salary£22,000 - £24,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

career with progressionAn amazing opportunity has arisen, for a role in Insurance with progression, excellent training and the opportunity to gain a professional qualification. An office-based role to provide technical guidance to the claims handling team on the aspects of buildings insurance. Within easy access of Edenbridge train station.

  • Provision of technical advice on buildings aspects of insurance claims
  • To desktop validate, scope buildings reinstatement, and deliver claim decisions
  • Provide a valid well-articulated rationale where claims are adjusted or repudiated
  • First stage support to Customer Relations and Compliance Manager on complaints relating to building claims
  • Negotiation of building claim costs with approved suppliers and private contractors
  • Review contractor estimates, both network and private
  • Identify cases with high potential for cost savings or repudiation and arrange for a Surveyor site visit
  • Liaise with our approved building contractors to review contract variations
  • Provide technical support to the claims team on building repairs
  • To undertake any individual or team task or activity reasonably requested and in line with the company values.
    • You will need:
  • Excellent verbal and written communication skills
  • Good organisational skills
  • Accuracy and attention to detail
  • Tact and assertiveness when dealing with Supplier/Surveyor Network
  • Ability to work well under pressure and meet deadlines
  • PC literate with good administrative skills
  • Ability to take on increased ownership and responsibility when necessary
  • To be Helpful and have a passion for customer service
  • High energy levels
  • Positive approach
  • Team player
  • Completer finisher
  • Drive and enthusiasm for meeting targets
  • Empathy and understanding
  • Confidence & a professional attitude
    • Experience
  • At least 2 years of experience within the insurance industry. Additional experience within the Buildings Sector an advantage.
  • Experience of estimating software desirable but not essential as full training will be provided
    • Apply today for immediate considerationFind our 3 branches on Facebook, Twitter and Instagram to make sure you hear about all our new roles! Alternatively, check out our brand-new website.By submitting your CV for consideration, you are consenting to its retention for the purpose of securing you work. Any information you provide in response to this advertisement will be subject to the protection of GDPR, our policy for which can be found at our company website

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