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Business Services Co-ordinator

Job LocationWesterham
EducationNot Mentioned
Salary13,010 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , part-time

Job Description

Summary Are you passionate about offering outstanding customer service at all times Do you have excellent communication and organisation skills and also some experience of cash handling If so we have just the role for you as a Business Services Co-ordinator!What its like to work here The National Trust is a busy organisation that has a lot going on at all times. The former home of Sir Winston Churchill is open to visitors from the end of February until the end of October but our gardens and wider grounds remain open all year round apartfrom Christmas Eve and Christmas Day.In this role youll be part of a small team covering a seven day a week rota which means that youll be required to work on a Saturday and Sunday one weekend in four and also some Bank Holiday Mondays. What youll be doing The Business Services Team supports the day to day operation of the Chartwell portfolio which comprises of three National Trust properties, Chartwell, Emmetts Gardens and Quebec House. No two days are ever the same so flexibility is key. You will work inour main office responding to telephone calls and e-mails from potential visitors. In addition, youll be part of the team responsible for co-ordinating the banking of all money raised through various means across our sites. As this is an administrative role,there will be elements of paperwork, filing, and ordering to do but you will also have a number of individual projects assigned to you which could range from assisting with our group bookings programme to managing the portfolio retention schedule. We are alsothe team who answer any complaints received. Who were looking for Proven experience in a Business Support environment; along with facilities or office supervision responsibility Good written and verbal communication skills Ability to work as part of a team Flexible and customer -focussed with strongcustomer service skills Able to multi-task and prioritise own workload Well organised and attention to detail Good IT Skills The package The National Trust has the motto For everyone, for ever at its heart. Were working hard to create an inclusive culture, where everyone feels they belong. Its important that our people reflect and represent the diversity of the communities and audienceswe serve. We welcome and value difference, so when we say were for everyone, we want everyone to be welcome in our teams too.

  • Substantial pension scheme of up to 10% basic salary
  • Free entry to National Trust properties for you, a guest and your children (under 18)
  • Tax free childcare scheme
  • Rental deposit loan scheme
  • Season ticket loan
  • Perks at work discounts i.e. gym memberships, shopping discount codes, cinema discounts
  • Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
  • Flexible working whenever possible
  • Employee assistance programme
  • Free parking at most locations
  • Independent financial advice
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