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Customer Service Advisor

Job LocationWestcliff-on-Sea
EducationNot Mentioned
Salary11.10 per hour
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeTemporary , full-time

Job Description

Deliver world-class customer service for a leading global bank.Customer Service Advisor - Credit Cards £11.10 per hour + Excellent BenefitsTemporary ongoing role 6 months commitment(Potential of permanent employment after a minimum of 6 months - subject to performance)Youll be the first point of support for our client working in Credit Card department in one of our telephony banking teams. Well look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind always. Youll beeducating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them.Requirements of role This is a customer led role, so previous experience working in a customer service role is ideal. Telephony experience is an advantage, but not essential.Dedication and passion for helping customers is vital. Youll be a real people person, with excellent listening and communication skills. Were also looking for you to demonstrate: The determination to go the extra mile for our customers every day to providethat truly personal service. You must have ability to achieve quality results while maintaining high levels of detail. Strong keyboard skills and the ability to multitask, allowing you to navigate different systems and process information while talking tocustomers. Good organisational skills and an enthusiasm to keep learning and developing new skills.Pay £11.10 per hour working 35 hours per week, Training up to 7 weeksThe hours once training is complete will be on a rota where they will work between 8am - 9pm, 5 days a week, Mon-SundayAs a Manpower employee we are delighted to offer you the opportunity to join an online learning pathway - MyPath - which is a tailored training programme to support your development journey. Throughout the programme Manpower will provide you with personalisedguidance, career development through educational opportunities, training to advance your skills and meet employers needs today and in the future.

Keyskills :
Customer ServiceIT. Telephony

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