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Lettings Renewals Neogitator

LIFE Residential
Job LocationWest London
EducationNot Mentioned
Salary£30,000 - £40,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time or part-time

Job Description

Are you ready to supercharge your career in an exciting, fast-paced, and high-energy environment Were on the lookout for passionate individuals to join our Renewals team!The Renewals Negotiator position is pivotal in contributing to maximising existing business for Marsh & Parsons whilst continuing to encourage repeat and loyal business. The Renewals Negotiator drives and negotiates ongoing contracts within the Marsh & Parsonsproperty portfolio whilst adding value to the landlords experience. The Renewals Negotiator provides excellent customer service and takes responsibility for leading negotiations in a proactive and positive way to maximise revenue for the business.Key Responsibilities:

  • Approach Landlords and Tenants 3-4 months in advance allowing enough time to secure the renewal.
  • To negotiate and provide evidence to both Landlord and Tenant.
  • Maintain regular and effective communication between both parties.
  • Ensure smooth communication across departments.
  • Provide clients with exceptional support and customer service throughout the renewal process and make sure to satisfy their expectations as much as possible.
  • Ensure that all relevant documentation is completed, received, and signed in a timely manner.
  • Manage, maintain, and develop relationships with both Landlords and Tenants.
  • Look for new business opportunities.
  • Complete all administrative functions to ensure the accuracy of landlord and tenant information.
  • To promote the company, through outstanding customer service
Skills Required:
  • Ability to work under pressure and to work in/within a team.
  • Exceptional organisational, verbal and written communication skills.
  • Strong administrative skills.
  • Expert communicator capable of effectively managing conflict and solving problems.
  • Confidence, enthusiasm and strong dedication to the job and company.
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