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| Job Location | West Bromwich |
| Education | Not Mentioned |
| Salary | £18,500 - £19,000 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent, full-time |
We are recruiting a Customer Service Co-ordinator for a Manufacturing company based in West Bromwich. An opportunity has arisen in their Customer Service Dept. for a full time Customer Service Co-ordinator. This company have been established for over 100 years.Ideally we would like it if we can find someone with a minimum of 2 years experience in the Export and Shipping Industry but if you have less please do still apply!You will need GCSE in Maths and English, this certainly is an advantage. You will also need good keyboard skills, a knowledge of Sage and Microsoft Office software.The main duties will be:" You will receive, enter and co-ordinate customers orders and provide a high level of Customer Service across the business working to ISO 9001." You will be responsible for contract review, order entry, preparation of shipping documentation and dealing with our global based customers by email and telephone" Making bookings with freight forwarders, producing all export documentation, invoices, despatch notes, EUR1 and certificates of Origin" Bank presentations and Letter of Credit" Working out prices and issuing quotations" Knowledge of IMDG, ADR and IATA would be useful" Attending meetings to discuss orders with production in order to keep customers updated" Preparing quotations, dealing with customers queries" General administration, filing, scanning and occasionally standing in on reception when needed.The company will offer a salary of £18,972 pa depending on experience, a 36.25 hour week, 25 days holiday (plus all UK bank holidays), free life assurance cover and generous paid sick scheme (both after a qualifying period). We also provide access to a stakeholder pension scheme, a voluntary employee medical cash benefit plan.