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Customer Service Administrator

ST Selection
Job LocationWest Bromwich
EducationNot Mentioned
Salary£24,500 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

We are recruiting some exciting customer service and administration opportunities to join a friendly and supportive team within a growing manufacturing company. The roles offer excellent training and progression opportunities. Salary - £24,500 Hours - 8.30am-5.00pm Monday to Friday Main duties for each role:- Customer Service Administrator

  • Providing a contact point for customer and colleague queries and following up delivery schedules,
  • Answering a high volume of both internal / external emails and telephone calls
  • Processing customer call off orders & ordering additional items required
  • Updating of CRM information to management system
  • Generating paperwork for production requests & delivery notes
Sales Order Processor
  • Processing high volume orders accurately on the in house CRM system.
  • Answering a small number of internal and external calls.
  • Processing customer call off orders & ordering additional items required
  • Updating of CRM information to management system
  • Generating paperwork and maintaining reports.
  • To complete necessary paperwork & maintain filing systems
Requirements
  • Minimum of 12 months administration/ customer services experience within a fast paced environment.
  • Good knowledge of Microsoft Word, Excel and Outlook.
  • Excellent telephone manner.

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