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Customer Service Coordinator

Job LocationWest Bromwich
EducationNot Mentioned
SalarySalary negotiable
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

One of the UKs largest independent manufacturers of speciality organic chemicals seeks an experienced Customer Service Co-ordinator in the Customer Service Department.You will need GCSE in Maths and English, a qualification in the shipment of Dangerous Goods would be an advantage. You will also need good keyboard skills, a knowledge of Sage and Microsoft Office software.

  • You will receive, enter and co-ordinate customers orders and provide a high level of customer service across the business working to ISO 9001.
  • You will be responsible for contract review, order entry, preparation of shipping documentation and dealing with our global based customers by email and telephone
  • Making bookings with freight forwarders, producing all export documentation, invoices, despatch notes, EUR1 and Certificates of Origin
  • Bank presentations and Letter of Credit
  • Working out prices and issuing quotations
  • Knowledge of IMDG, ADR and IATA would be useful
  • Attending meetings to discuss orders with production in order to keep customers updated
  • Preparing quotations, dealing with customers queries
  • General administration, filing, scanning and occasionally standing in on reception when needed.
  • The company offer a salary of circa £19k depending on experience, a 36.25 hour week, 25 days holiday (plus all UK bank holidays), free life assurance cover and generous paid sick scheme (both after a qualifying period). Required skills
  • One of the UK's largest independent manufacturers of speciality organic chemicals seeks an experienced Customer Service Co-ordinator in the Customer S
  • Keyskills :
    One of the UK39;s largest independent manufacturers of speciality ganic chemicals seeks an experienced Customer Service Co-dinat in the Customer S

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