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Service Controller

Job LocationWellingborough
EducationNot Mentioned
Salary£27,000 - £35,000 per annum, inc benefits, OTE
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Job Title - Service ControllerLocation - WellingboroughSalary - up to £28k Basic plus benefits & overtime available / £33k OTECompanyOur Client is a market leading Forklift company. They have a strong reputation and ambitious revenue growth targets. They have a large workforce with a professional feel, placing employee welfare high on their agenda. Their focus is on high levels of customerservice and service standards.The Role

  • You will be responsible for the control of jobs and engineer response from start to finish making sure the process runs smoothly for the client.
  • You will take calls from customers
  • You will look after a team of engineers in one region
  • Organise and plan Engineers to respond to the client’s needs
  • Organise logistics so the equipment comes and goes efficiently
  • Communicate with clients and different departments throughout the process
  • Log calls and raise invoices and quotes for work
  • Maintain relationships with suppliers
  • Provide an excellent level of customer service to all clients
For this position you should be an enthusiastic and strong communicator who is motivated to go the extra mile for our customers.
  • You’ll need to have a confident and clear telephone manner
  • First class approach to customer interaction and be focused on achieving maximum customer satisfaction.
  • Able to demonstrate good organisational skills.
  • Deal with raising invoices, Quotes etc.
  • Computer Skills will be essential for this position
The Package
  • Up to £28k basic depending on experience
  • Overtime available
  • Monday - Friday
  • Hybrid working available after training
  • Pension Contribution 10%
  • 25 Days + Bank Holidays
  • Free Parking
Service Controller - up to £28k plus benefitsHodfin specialise in engineering recruitment. Well enable you to develop your career. At the heart of our approach is listening. Getting to know you, your skills, and experiences and most importantly what you want from your career. We offer engineeringjobs across a range of sectors - industrial, building services, mechanical, electrical, process and medical.When you apply for a role with HODFIN you are agreeing that we can process your details on our ATS. This will mean in the future we are able to send you other relevant opportunities. If you would like more details on our Privacy Policy, please visit ourwebsiteSo we can best match you to the MOST suitable vacancies please let us know if your details change.Hodfin is acting as an employment agency in relation to this vacancy.For our latest news & vacancies please follow us on Twitter @hodfintechnical

Keyskills :
ControllerCustomer ServiceEngineeringLogistics

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