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Job Location | Wellingborough |
Education | Not Mentioned |
Salary | £27,000 - £28,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
Service Controller (Scheduler/Coordinator)NorthamptonHybrid Working – 3 Days Office & 2 Home Working£27,000 - £28,000 + 6% Employer/4% Employee Pension + 25 Days Holiday + Bank Holidays + Life Assurance + Discount Benefits Scheme + Progression + Significant Training8.30am to 4.30pm Monday to Friday (39 hours a week)Service Controller position available in a highly successful and international manufacturer of materials handling equipment. You’ll enjoy working in a people focussed business in a world leading company.To apply for the role you need to have experience in a controller/scheduler/coordinating role. All industries will be considered as training on the company’s products and services will be given. The role will suit those looking for a busy role where you cantake ownership of the role.Part of a small team you will be responsible for managing and controlling the engineers to breakdowns and planned service work whilst communicating with the customer at all times. You’ll work closely with service engineers, quotation controllers, supervisorsand service managers.This is a great opportunity to be part of a reputable and secure business in a people focussed culture.The Service Controller Role in Brief:• Liaise and organise service engineers with breakdowns and planned service work• Maintain accurate data • Arrange and plan any work required • Provide effective communication to the customer via phone and email• Liaise with Service Managers to produce service schedules communicating with engineers and customersThe Person Required:• Experience in a coordinating, scheduling, controller role• IT skills • Excellent customer service skills