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Job Location | Wellingborough |
Education | Not Mentioned |
Salary | Competitive salary |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
Customer Service AdvisorLocation: WellingboroughSalary: £24,024 per annum from 1st January 2024Hours: 37.5 hours per week, Monday to Friday plus one in four Saturdays (8.30am – 12.30pm)Vizion is the UKs largest repair network. Founded in 2009, it has been at the forefront of driving positive change across the industry.The company are looking to recruit a Customer Service Advisor to join the team.The RoleTo provide professional administrative support within the Claims Team and to company Management/ Directors. As a Customer Service Advisor, you will deliver the highest possible standards of customer service, be able to follow individual brand requirementsand directives, ensuring that service level agreements and performance targets, both on an individual and team basis are maintained. The Customer Service Advisor is responsible for deployment, management and progression of motor claims relating to vehicleaccidental damage, from initial contact, to repair handover and aftercare as required, keeping in close contact with the Bodyshop/Insurer and Customer throughout the repair process to ensure all SLA’s are maintained and adhered to.Role Requirements