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IT Support Technician

Job LocationWarwick
EducationNot Mentioned
Salary£25,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

IT Support Technician £25k per annumWe are pleased to be working with a well-established and successful local business. The role of IT Support technician will be primarily to assist with the timely and efficient resolution of IT system issues encountered by the business.Key responsibilities

  • Supporting the UK IT team with the effective deployment of IT system workflows and network infrastructure
  • Maintaining production control systems, resolving stuck orders and error tracking
  • Delivery of IT projects, such as new workflow (when there are new products, customers, hardware etc), including carrying out testing
  • Supporting every stage of the system/hardware lifecycle, from conception through to retirement
  • Troubleshoot system and network problems, diagnosing and solving hardware or software faults
  • Providing users with technical support and training
  • Ensuring the necessary security provisions are in place, including ongoing/routine backups
  • Monitor systems and maintain communication facility throughout the site
  • Person specificationEssential:
  • Degree or equivalent in Computer Science or an IT related subject
  • Experience with Microsoft technologies, such as Windows Desktop, Office365, Windows Servers and Active Directory
  • Intermediate knowledge of Linux, preferably Suse Linux Enterprise or Debian distributions
  • Experience of Network infrastructure, preferably HP/Aruba
  • Excellent team working and communication skills - the job holder will deal with internal customers at all levels of the organisation, including end users, the operations team and senior management
  • Exhibit a flexible approach to working hours and provide necessary cover where needed
  • Desirable:
  • Experience with datacentre hardware - servers, SANs, NAS and related technologies
  • VMWare vSphere v6, including ESXi, vCenter and clustering technologies
  • Firewall and network technologies and appliances, preferably HP
  • At least 2 years experience within a technology support role
  • Apple Mac OS knowledge
  • Please note that no terminology in this advert is intended to discriminate on the grounds of a persons gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.

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