IT Director

Job Description

IT Director (ITD)Reporting to the CFO, the ITD will be in charge of the organisations information technology. Working closely with other leaders within the organisation to implementing & improve cross functional business processes and driving the companys IT, Digital Development,Digital Tools and Business Systems strategy, to support the overall Business Strategy.Responsibilities* Full IT ownership, infrastructure, hardware, connectivity, Cyber Security* Own the full business system application landscape including the technical architecture* Strong experience in managing multiple integrations and middleware is key to our current application landscape* Own the management, maintenance and development of all systems including NetSuite ERP (backend), NetSuite SCA & Composable (E-commerce Front End) to meet the business requirements* Limit technical debt and own robust documentation of the platforms and various integrations* Manage our Master Data strategy, Compliance, Regulation and act as the DPO* Manage Data Analytics, Tracking, Cookie Management Products and business needs* Manage & provide Data & BI architecture & services to the business* Digital tools/ Martech platform management, procurement and lifecycle management* Direct and organise IT-related projects* Using technology to streamline business processes.* Liaising and collaborating with the suppliers of IT infrastructure solutions for the organisation* Ensuring that IT infrastructure supports the goals and requirements of the business, including financial targets - revenues, costs, EBITDA, cash* Building processes for data protection and quality assurance* Reviewing vendor proposals and making decisions based on things such as price, what they offer, and how the vendor product may fit into the organisation* Negotiating contracts with vendors and service providers for installing new technology and training employees on its use* Suggesting hardware and software upgrades as appropriate to improve operations, consistency and budgetary success* Managing all technology suppliers and contractsManagement* Recommend purchases of technological equipment and software and establish partnerships with IT providers* Managing all business systems strategy, implementation, and deployment, in line with the Business strategy and financial goals* Ensuring the companys technological processes and service comply with all requirements, laws, and regulations* Coaching members of the IT teams, particularly IT leaders, so everyone stays on the same page across the company* Analyze the costs, value and risks of information technology to advise management and suggest actions* Setting objectives and strategies for the IT department* Representing the company at conferences and networking eventsSkills, Qualifications and Knowledge: * Strong leadership skills.* Meaningful NetSuite ERP experience (essential)* A hands-on, "sleeves rolled up" approach, working closely with a small dedicated team* Ability to work closely and collaboratively with senior colleagues* A high standard of written and oral communication.* Highly developed analytical & critical skills.* Strong interpersonal skills & proven ability as a motivator.* A commitment to Customer Experience* Over 5 years experience in an IT leadership role* E-commerce & B2C business experience within the last 5 years* Have handled and worked with in-house or custom-built tech* Used to working with small teams and multiple key managed service partners* Demonstrable experience of managing SLAs, SOWs and controlling service hours/ cost consumption* Have previous experience as an IT technical professional in either a development or solution design capacity* Ideally experience with several of AWS, Next.JS, GCP