Shift Manager

Job Description

Shift Manager Location: WarringtonSalary: £36,000 per annum plus bonusJoin the company on their journey as they aim to be the UKs most sustainable delivery company, whilst ensuring their customers continue to receive a world class service.You will be in a busy and fast paced business, with a turnover of over £2 billion, that can offer you great benefits and plenty of opportunities to progress your career.DPD are passionate about creating an environment that is open, ethical, inclusive and socially responsible.When joining DPD you are not just starting a job, you are vital to their journey to be the most customer centric, inclusive, sustainable and leading parcel delivery provider within the UK who embraces and drives change, placing their people and their customersat the heart of what they do.Along with job security, the tools to do the job and a competitive salary, youll receive fantastic benefits starting on day one, including never working on your birthday ever again!The RoleThey are currently recruiting for an experienced Shift Manager, to help strengthen their depot operations management team.In this role you will be working closely with their self-employed Owner Drivers (ODs) and Employed Drivers, building a strong relationship with them and keeping the drivers engaged, well managed and motivated to ensure outstanding service is delivered.Other key accountabilities will be:

• Ensure depot target for Core Routes is achieved
• Ensure depot target Stops Per Route (SPR) is achieved
• Ensuring all other delivery & collection routes are properly set
• Ensure all drivers scan and load their vans for delivery in a safe, timely and efficient manner
• Maintaining on-going communication with drivers to resolve any issues
• Ensuring adequate resources are available to guarantee any ad-hoc collections are picked up either via your pool of drivers or by using couriers/agencies
• Ensuring that all relevant documentation and systems are completed accurately and in line with company and/or legislative requirements
• Working to set Key Performance Indicators including Service, Cost, Productivity, Transport and Health and Safety
• Ensure "Depot Clear" is achieved in line with depot targets

Qualifications/SkillsWhat theyre looking for :You will have experience in a fast-paced operation with proven and demonstrable people management experience, involving direct accountability and responsibility for motivating and leading a high performing team, ideally within a Transport Setting. They wouldalso expect:

• You will have strong communication skills with the ability to inspire, motivate and manage a team
• Decisive and effective decision-making, problem resolution and time management skills
• Demonstrate high levels of resilience, self-motivation and flexibility
• Excellent computer skills with the ability to use Google chrome applications
• The ability to do comprehensive reporting, alongside analysis of data is a key requirement for this role
• You will be highly vigilant to any unscrupulous activity taking swift and appropriate action
• Demonstrate the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Hard Work and Accountability

Additional InformationJob SpecificsYou will have a comprehensive induction to DPD where they will go through the key processes that are required to make you a successful Shift Manager.A full UK driving licence is essential.BenefitsThey recognise that their people are at the heart of their business, without them they wouldnt be able to deliver their award-winning service to millions of customers across the country each day. Its important to them that they demonstrate their recognitionof you in providing you with more than just a salary and job stability. To name but a few

• Holiday trading
• Enhanced maternity and paternity package
• Free life assurance of 4 x salary on joining the pension scheme
• Free onsite car parking for all employees
• Health Kiosks visiting every location
• Discounted shopping from 100s of retailers including up to 5% off supermarket shopping
• Milestone Days off to celebrate with your family and friends
• Free eye tests and support with the cost of glasses

Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, they are proud to offer a great numberof development and promotion opportunities.To ApplyIf you feel you are a suitable candidate and would like to work for this reputable company, then please click apply to be redirected to their website where you can complete your application.hDPD is a Valuable 500 company and a Disability Confident Employer