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Service Advisor

Job LocationWarrington
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Job Title:Service AdvisorSalary: £22,000 per annumJob type:Permanent Full timeHours: 40 hours per weekLocation: WarringtonThe Company:VMS Fleet Management Ltd is a forward-thinking Contract Hire, Fleet Management Company with Mercedes-Benz truck and van aftersales accreditation at its site in North Devon and MAXUS UK aftersales accreditation at our sites in Stevenage, Bathgate, Warrington,Bridgend, Crawley and Tamworth. VMS provide a wide range of services to blue chip fleet operators and Insurance Companies that includes Accident Management, Contract Hire, Repair and Maintenance Services, Vehicle Hire, Refrigeration, Salvage and Fleet Disposal.The Role:An excellent opportunity has arisen for an experienced Service Advisor. You will be required to assist the service manager with the ongoing development of our workshop facility, mobile repair and recovery services. Carrying out all types of work primarilyon LCV and HGV vehicles the workshop provides servicing, general maintenance, MOT preparation and PMIs as well roadside breakdown and off-site repair work. The role will include but not limited to:

  • Communicating with customers
  • Creating Estimates
  • Raising Job Cards
  • Preparing invoices
  • Ordering parts
  • Workshop planning
  • Liaising with technicians
  • Ensuring daily objectives carried out
  • Dealing with warranty claims
Training:Training will be provided on all systems and processes.Skill and Experience:
  • Previous experience in a Service environment in the automotive industry
  • Adaptable
  • Excellent communication skills, with the ability to communicate at all levels
  • Technical knowledge would be advantageous
The ideal candidate will:
  • Be a team player
  • Enthusiastic and self-motivated
  • Work to high levels of efficiency and productivity
  • Can be flexible and respond to different ways of working in the face of changing situations

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