Customer Service Advisor

Job Location	Warrington
Education	Not Mentioned
Salary	22,000 - 24,000 per annum, inc benefits
Industry	Not Mentioned
Functional Area	Not Mentioned
Job Type	Permanent, full-time or part-time

Job Description

I have 3 x great opportunities to join an industry leading business in Birchwood, Warrington on a full-time permanent basis as a Customer Service Advisor.The role is Monday - Friday, 8:30 - 5:00. No weekends or evenings! This company are known to retain, look after and progress their staff. This is a fantastic opportunity for someone with customer service experience who is looking to join a busy, friendly,and supportive team.Benefits include:

Salary of £22k - £24k
Ride to work scheme
Life assurance
Free on-site parking
28 days Annual Leave rising to 33 days after 2 years and Annual Leave buy and sell scheme
Progression opportunities
Brand discounts
Pension scheme
Salary reviews
Once past probation Hybrid working options

Working as part of the Customer Services team, you will be passionate about delivering an outstanding customer experience to new and existing customers.Duties & Responsibilities:

Processing of sales orders (inbound via phone and email)
Dealing with all customer enquiries, such as checking stock availability and dealing with customer technical product queries
Liaising with the logistics/operational teams to chase up outstanding customer orders and making sure the customer is kept informed of any delays or changes in delivery requests
Sales support such as sales administration, updating price files and quotations.

Skills & requirements:

Excellent customer service skills
Excellent communication skills both written and verbal
High degree of self-motivation
Customer focused
Good IT skills
Objection handling skills
Good telephone manner
Attentive to detail
Ability to work under pressure
Able to work to tight deadlines
Problem-solver
Team player

We are looking for someone to start ASAP but notice periods can be considered. Interested Please do not hesitate to apply

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