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CRM & Loyalty Lead

Job LocationWarrington
EducationNot Mentioned
Salary£35,000 - £40,000 per annum, inc benefits
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

CRM & Loyalty Lead Im currently recruiting for a fantastic retailer who are looking for a talented CRM & Loyalty Lead to join their growing Marketing team.This is an incredibly exciting role, which is newly created to truly focus on the retailer’s customer first proposition. The CRM & Loyalty Lead will help develop the loyalty programme across in-store and digital, whilst also identifying improvements along theonline customer journey focusing on personalisation and segmentation.CRM & Loyalty Lead Key Responsibilities

  • Plan and support implementing the CRM strategy including customer engagement, retention, revenue etc
  • Source new benefits and rewards (partners/brands) for loyalty programme
  • Optimise existing customer journey
  • Work closely with internal teams including Digital, Buying & Merch. IT etc
  • Development of CRM calendar
  • To segment and identify customer audience groups
  • Stay up to date with the latest trends / technologies
Ideal Candidate
  • CRM Marketing and Loyalty experience (in a retail environment would be desirable)
  • Great attention to detail and highly numerate
  • Strong communication skills
  • Data focused
Please apply to this or send your cv immediately to to be considered

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