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Complaints Administrator

Job LocationWare
EducationNot Mentioned
Salary£24,000 - £25,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Complaints Handler - HybridPart of a great team and can work three days a week at home!Dealing with set cases and maintain central communication pathwayGathering client information to investigate their concernTalking to third parties to ascertain the right course of actionSending and responding to emailsDiscussing issues at team meetingsMust have excellent customer service skillsAbility to manage own timelineAttention to detail and able to work to high customer satisfactionDue to the large number of responses, we receive it is not always possible to respond to every application. We will only contact those candidates short-listed for this role. If you have not heard from us within 7 days, please assume you have been unsuccessfulon this occasion. If you wish to apply for further roles, please do so. We will retain your details on file and contact you should a suitable vacancy become available. Please be aware that by applying for this role you are agreeing to Newman Personnel representingyour application and forwarding to our client if successful. NP4243Required skills

  • Customer Service

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