Office Manager and PA - Investment Company

Job Description

Office Manager and PA - Investment Company£30,000 - £34,000Waltham Abbey, North LondonOur client is a well-established and reputable whiskey investment company. We have offices on North London (Waltham Abbey), Bromley and Dubai. We have a small dynamic team of sales consultant in a fast moving commercial environment. With a commitment toexcellence and customer satisfaction, we are seeking a dynamic and organized Office Manager to join our team and contribute to the smooth operation of our office. We really need someone of strong character who can work under pressure and take responsibilityfor the whole running of the office. From managing the diaries of senior people, the CRM on Hubspot and the operation of the business. Someone who can really take charge rather than wait for instructions.Position Overview: As the Office Manager, you will play a pivotal role in managing the day-to-day administrative operations of our office. You will be responsible for overseeing office processes, coordinating with all, and ensuring efficientcommunication within the organization. If you are a detail-oriented and proactive professional with strong organizational and leadership skills, we invite you to apply.Key Responsibilities:

1. Office Administration: Oversee daily office operations, including managing office supplies, maintaining filing systems, and ensuring a clean and organized workspace.
2. Customer Service: Provide excellent customer service by handling inquiries, resolving issues, and maintaining positive relationships with clients.
3. Scheduling and Coordination: Coordinate schedules for technicians and ensure efficient dispatch of service calls. Schedule appointments and communicate with clients to confirm appointments.
4. Communication: Facilitate effective communication between office staff and customers. Distribute information promptly and ensure a seamless flow of communication.
5. Billing and Invoicing: Manage billing and invoicing processes, including verifying accuracy, processing payments, and addressing billing inquiries.
6. Human Resources Support: Assist with HR functions, including onboarding new employees, maintaining personnel records, and coordinating employee events.
7. Record Keeping: Maintain accurate records and documentation, including customer files, service contracts, and employee records.
8. Financial Administration: Work closely with the finance department to support financial processes, such as expense tracking and budget management.

Qualifications:

1. Proven experience as an Office Manager or in a similar administrative role.
2. Excellent organizational and multitasking abilities.
3. Strong interpersonal and communication skills.
4. Proficient in Microsoft Office Suite and office management software.
5. Familiarity with the investment or financial services industry is a plus.
6. Detail-oriented and capable of maintaining confidentiality.
7. Ability to work independently and collaboratively in a fast moving pressured sales led office.

Benefits:

• Competitive salary
• Early salary review
• Retirement savings plan
• Professional development opportunities
• Friendly and supportive work environment

How to Apply: Interested candidates are invited to submit their CV.