Naukrijobs UK
Register
London Jobs
Manchester Jobs
Liverpool Jobs
Nottingham Jobs
Birmingham Jobs
Cambridge Jobs
Glasgow Jobs
Bristol Jobs
Wales Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Call Centre Agent

Lloyd Recruitment Services Ltd
Job LocationWallington
EducationNot Mentioned
Salary£23,442 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

We are looking for experienced Call Centre Agents to join a friendly team in a busy contact centre based in Wallington.Providing a calm and professional service, you will respond to members of the public either facing difficult situations or needing advice and guidance, sometimes being required to respond quickly and efficiently. You will need to be a clear and confident communicator able to gain as much information as possible by questioning and be able to remain calm under pressure.Call Agents work a 4 on 4 off rolling shift pattern, with the following repeating shift times:7am to 7pm8am to 8pm2pm till midnightAnd 9pm till 7amThese shift times are set, and you must be able to commit to ALL of them in the contact centre in Wallington, Surrey.Paying £23,442.Deadline for applications are the 8th December, interviewing on the 18th December and starting on the 2nd January.Whats in it for me

  • Opportunity to work in a role where you really make a difference
  • Life insurance 2x your annual salary
  • Pension scheme
  • Cycle to work scheme or option to rent a bike
  • Employee discount scheme for shopping and entertainment plus more…
Duties:
  • Taking incoming calls from members of the public, gaining as much information as possible
  • Writing a report with the information gathered which will be forwarded to various law enforcement agencies.
  • Being a friendly voice on the end of the phone, remaining calm and advising the best course of action.
  • Understanding the nature of the call i.e. urgent or non-urgent and acting accordingly
The Individual:
  • Excellent interpersonal skills with good telephone manner to ensure callers are put at ease
  • Ability to work well under pressure and make quick decisions
  • Ability to retain information and record to a high level
  • Previous experience in a call centre or working with vulnerable people would be an advantage.
If this sounds like you, apply now! If not, please take a look at our other roles or give us a call today and see how we can help. Refer a friend and earn up to £500! If you know someone who is searching for a new opportunity, recommend Lloyd Recruitment Services and you will receive a retail voucher of your choice up the value of £500. Full details can be found on our website. Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.

APPLY NOW

Call Centre Agent Related Jobs

© 2019 Naukrijobs All Rights Reserved