Spanish speaking IT Customer Service Advisor

Job Description

FRENCH SELECTION UKSpanish speaking IT Customer Service AdvisorIT, Help Desk, Technical Support, Customer Service, Customer Advisor, Technical Support, IT Support, Invoices, Sales administration, Sales Support, Customer Support, Credit notes, Refund process, West Yorkshire, Yorkshire, SpanishSalary: cca. £20,000 p.a. + BenefitsLocation: Wakefield area, West YorkshireAt commutable distance by car from Huddersfield, Wakefield, Leeds, Shepley, Denby Dale, Kirkburton, Skelmanthorpe, Holmfirth, Halifax, Brighouse, Grange Moor, Flockton, Dewsbury, Barnsley, Bradford, Doncaster, Rochdale, M1, M62, West Yorkshire, South YorkshireRef: 362CSSVIEW JOB DESCRIPTION > APPLY NOW: Please visit the French Selection UK website, vacancies section, search job reference 362CSSApplications submitted on our website will come to us in the correct format, which means they will be processed faster & more efficiently by our team of consultants.*** Position is available with immediate start, beginning of January ****** After few weeks office based training the role is flexi home based regarding the current situation ****** Candidate ideally a car owner as the company is difficult to reach by public transport ***The Company:Our client is a fast growing company selling their products across Europe.Main duties:To provide IT related technical support and customer service for new and existing clients with orders, deliveries, payments and refund process also help them to find the right products.The Role:- To maintain and develop the relationship with new and existing clients in order to maximise the sales on the European market- To organise, manage and track delivery- To manage existing accounts - To provide technical support on the helpdesk- To deal with aftersales enquiries and complaints- To deal with IT related technical and products problems - To provide excellent standards of customer service- To liaise with other departments internally to resolve customers queriesThe Candidate:- Fluent in Spanish (written and spoken) to mother tongue standard- Fluent in English (written and spoken)to high standard- IT help desk, technical customer service experiences required- IT studies and hardware knowledge would be a strong advantages- Experience in the IT sector is a bonus- Excellent telephone manners- Able to work independently and as part of a team - Car owner due to the companys location (no direct public transport from Leeds)The Salary:cca. £20,000 p.a. + Benefits*** Position is available with immediate start, beginning of January ****** After few weeks office based training the role is flexi home based regarding the current situation ****** Candidate ideally a car owner as the company is difficult to reach by public transport ***French Selection UK - The leading recruitment consultancy specialising in the placement of French, German, Spanish, Italian and Russian speaking professionals and executives throughout the United Kingdom. Required skills

Customer Service

Helpdesk

Spanish

Technical Support

Keyskills :
Customer Service Helpdesk Spanish Technical Suppt