Service Engineer Systems & Control

Job Description

Title: Service Engineer (Systems & Control)Location: WakefieldSalary: Competitive Salary + Excellent Benefits Package + Company VanOverview:We are currently recruiting for an experienced Service Engineer to work for our client based at their facility in Wakefield, the role will be reporting to the Service Manager and will be taking accountability and responsibility for providing commissioning,repair and maintenance service on company manufactured equipment.This will include work on their site at Wakefield, along with work across customer sites both onshore and offshore, the role will come with a company vehicle.Duties & Responsibilities:To keep up to date with new product developments in drives and controls in order to enhance business decision making by:

• Maintaining a comprehensive knowledge and understanding of trends in hydraulic systems / controls development and manufacture and project management and methodology.
• Developing an understanding of the company products and services, customers, competitors, and the business environment.
• Sharing information and ideas to enable others to build their understanding of hydraulic drives and control systems and the departments objectives.
• Analysing what is required to develop and deliver hydraulic and electronic systems design, commissioning, fault finding and training and meet department targets.

To contribute to the overall department objectives and plan by:

• Identifying and utilising opportunities and suggestions for improvements and growth.
• Proactively supporting business unit sales objectives, customer sales enquiries and targeting potential customers.

To contribute to the delivery of an on-site commissioning, repairs and maintenance service through undertaking the following:Agreeing relevant individual/personal objectives, targets and success criteria for assigned activities and own area of work such as:

• Undertaking projects to support original equipment manufacture or the end user to meet service level agreements.
• Developing and managing the project plan for definedservice jobs/projects, in conjunction with other departments.
• Gaining an understanding of the customers business, machine operation and capacity requirements.
• On-site fault diagnosis of hydraulic systems and electronic control systems also at component level along with their associated control elements.
• Identifying and implementing appropriate solution to fault diagnosis and verifying success of repair, meeting customer requirements and timescales.
• Preparing technical site visit reports ensuring all work carried out, test results, costs and additional recommended work are recorded.
• Carrying out and supervising of on-site pressure testing and flushing of pipe work and commissioning of newly installed systems and/or re-commissioning of equipment on site.
• Carrying out up-grades and retro fits when required ensuring equipment consistently achieves maximum performance and is vulnerable and unsupported.
• Assisting the repair workshop team in the strip-down, inspection and reporting and re-build of repairs when required.
• Operating test rigs and carrying out full function tests of hydraulic and electronic components in accordance with manufacturing plant test procedures and tolerances.
• Providing technical support for hydraulic and control systemproducts to both internal and external customers.
• Networking and building high quality, business-focused relationships with current and potential customers, sales partners, key industrial partners and suppliers developing close working relationships as required.
• Ensuring complete access of relevant information/materials by organising and maintaining files and work area, e.g. job/project correspondence register and job/project files and software.

• Agreeing job requirements and competencies, participating in relevant training and development and asking for support as required.
• Monitoring and sharing own progress and addressing any changes, taking corrective action as required.
• Communicating regularly with other members of the team, department and business to ensure rapid two-way flow of information and contribution to effective team working.

To take joint responsibility for planning and delivery of jobs/projects and cost control by:

• Contributing to the development of department objectives.
• Developing and delivering projects and/or activities to meet these objectives.
• Monitoring progress and addressing any variances.
• Ensuring quality standards and customer requirements are met.

To ensure the efficient and effective utilisation of financial and physical resources by:

• Maximising the use of resources and identifying and eliminating waste.
• Contributing to the setting of systems, policies, procedures and work standards ensuring that they fit and/or enhance with others used in the business.
• Balancing cost/risk vs. benefit when specifying or recommending any changes.

Qualifications & Education:

• HNC/D Mechanical/Electrical/Electronics/Software Engineering
• Appreciation of Electric/Electronic Control systems
• Conversant in Microsoft Office products
• SAP R3 or similar integrated system

On Offer:

• Competitive salary
• Company Van
• Excellent Career Development Opportunities
• Benefits:26days holiday (plus bank holidays) increasing to 30days with service, generous Pension, Life Assurance, Staff discounts, Employee Assistance Programme.

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