Legal Account Manager

Job Description

Legal Account Manager£45,000 - £58,000Wakefield - HybridAn exciting opportunity has opened up at a top 100 rated firm, in Wakefield. The team are looking to add a Legal Accounts Manager to their ever-growing team.The successful Account Manager will work collaboratively with management across the firm, to deliver commercial and operation priorities and objectives. Supporting the firms sales strategy, and the development and execution of strategic account plans to achieveperformance targets.The Role of Legal Account Manager:

• Provide effective support with account management to our distribution partners
• Monitor and analyse account and campaign performance
• Work closely with both the operations and change teams to remove any process friction in relation to services provided to distribution partners
• With support from the operation, proactively manage relationships with suppliers and other third parties, ensuring delivery against SLAs and all relevant quality standards
• Support Managers in developing and executing strategic account plans for each key distribution partners, including internally agreed objectives and actions to retain and grow business and meet or exceed commercial and customer requirements
• Support sales activity with potential distribution partners as required
• Understand and interpret existing contractual agreements, and provide/present MI and analysis to meet contractual obligations and developing the commercial value of accounts
• Deliver account management, consistently enhancing the firms reputation
• Ensure partner packs are clearly understood and communicated appropriately and within agreed timescales
• Build and develop relationships with key contacts within strategic partners’ organisations, attending regular meetings as required
• Keep up to date and inform the business of emerging industry issues, which allow the business to react swiftly to these issues
• To undertake any other tasks as deemed relevant and reasonable by the business

The Ideal Candidate for Legal Accounts Manager:

• Strong commercial awareness of the business and its operation
• Collaborates with other parts of the supply chain and insurance eco-system to agree optimal solutions for customers and partners that are commercially viable
• Ability to solve complex problems using sound judgement and decision making
• Good planning skills with the ability to drive delivery and communicate progress
• Strong market awareness of the industry and competitors
• Strong relationship builder and networker both internally and externally, with excellent stakeholder management skills, credible and engaging at all levels
• Act with drive, pace and passion taking a pride in delivery of great outcomes
• Adept at managing ambiguity & enjoys delivering in periods of intense change
• Pragmatic, logical problem solver who creates clear options and acts decisively
• Establishes common goals and positively influences others to take action
• Excellent communication and presentation skills, both written and verbal
• Good Microsoft Office skills including PowerPoint and Excel, with the ability to produce high quality documents and reports
• Accountable for achieving objectives in a fast-paced environment whilst maintaining high standards of work quality and customer care
• Good attention to detail and strong organisational and time management skills
• Maintains a positive attitude, self-motivated and uses own initiative
• Team player who acts as a role model to your colleagues, with a desire to help and support
• Forensic campaign management skills to achieving objectives in a fast-paced environment whilst maintaining high standards of work quality and customer care
• Experience in a similar strategic account management role within the Insurance and/or motor claims services industry
• An understanding of the SRA and FCA regulatory frameworks

Joining this leading, dynamic, and expanding team, youll find ample opportunities for growth and development. This firm invest in team members, supporting your transition into their Legal Manager role. Youll gain early responsibilities, fostering client relationshipsand new revenue streams. Benefit from firm-wide training program, enhancing your expertise in specialised sectors and enabling you to deliver exceptional services.If you are an experienced Legal Accounts Manager looking for a new challenge, and you have the skills and requirements listed above, please send your cv toforimmediateconsideration.