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Job Location | Wakefield |
Education | Not Mentioned |
Salary | £20,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent, full-time |
FRENCH SELECTION UK French speaking IT Customer Service AdvisorCustomer Service, Customer Advisor, Technical Support, IT Support, Help Desk, Invoices, Sales administration, Sales Support, Customer Support, Credit notes, Refund process, French, West Yorkshire, YorkshireSalary: cca. £20,000 p.a. + BenefitsLocation: Wakefield area, West YorkshireAt commutable distance by car from Huddersfield, Wakefield, Leeds, Shepley, Denby Dale, Kirkburton, Skelmanthorpe, Holmfirth, Halifax, Brighouse, Grange Moor, Flockton, Dewsbury, Barnsley, Bradford,Doncaster, Rochdale, M1, M62, West Yorkshire, South YorkshireRef: 362CSF1VIEW JOB DESCRIPTION > APPLY NOW: Please visit the French Selection UK website, vacancies section, search job reference 362CSF1Applications submitted on our website will come to us in the correct format, which means they will be processed faster & more efficiently by our team of consultants.*** Candidate must be a car owner as the company is difficult to reach by public transport ****** Open to recent graduate too, training will be provided ***The Company:Our client is a fast growing company selling their IT related products across Europe.Main duties:To provide Customer Support for new and existing clients with orders, deliveries, payments and refund process.The Role:- To deal with IT related problems (IT related products portfolio)- To maintain and develop the relationship with new and existing clients in order to maximise the sales on the European market- To organise, manage and track delivery- To manage existing accounts - To provide technical support on the helpdesk- To deal with aftersales enquiries and complaints- To provide excellent standards of customer service- To liaise with other departments internally to resolve customers queriesThe Candidate:- Fluent in French and English (written and spoken)- Previous experience in Customer Service would be an advantage- Interest or experience in the IT sector would be a bonus - Excellent telephone manners- Able to work independently and as part of a team - IT Literate and numerate- Car owner due to the companys location (no local public transport)The Salary:cca. £20,000 p.a. + Benefits*** Candidate must be a car owner as the company is difficult to reach using public transport ****** Open to recent graduate too, training will be provided ***French Selection UK - The leading consultancy specialising in the recruitment of French, German, Spanish, Italian and Russian speaking professionals and executives throughout the United Kingdom. Required skills
Keyskills :
Customer Service French Helpdesk Technical Support