Apprentice Order Processor

Job Description

Apprentice Order ProcessorWakefield, WF1Full Time, PermanentThis is a fantastic opportunity to further your career at one of the London Stock Exchange Top 1000 Companies to Inspire Britain.Part of a £35m turnover Group, Conservatory Outlet is Yorkshires leading manufacturer of high-quality home improvement products spanning contemporary extensions, conservatories, orangeries, replacement roofs, windows and doors in both uPVC and aluminium.We have a fantastic opportunity for an Apprentice Order Processor to join our team. As well as undertaking a relevant apprenticeship at either level 2 or level 3 you will build up specific job knowledge, skills and responsibility and gain a qualification.You will develop excellent work experience, understand how a business works and develop other work-related skills, including communication, problem solving, IT, customer service and working to deadlines. Your day to day will include supporting the co-ordinationof efficient administration duties to the Sales Order Processing department. You will be expected to display a positive outlook, have a strong focus on doing the right thing for the customer, displaying energy and tenacity.Hours of work are Monday to Friday 08.30am to 5.00pm. We offer fantastic opportunities to progress in a forward-thinking company.Role Responsibilities

• To undertake the processing of quotations and electronic orders ensuring that they are processed in accordance with customer/ product specifications
• To ensure the provision of a quality service which provides for the order being manufactured and delivered in line with the customer order date.
• To respond to customer telephone enquiries, ensuring an excellent level of customer service and support is provided.
• To develop and maintain excellent working relationships with internal and external stakeholders, including customers, suppliers, dealers, and departments.
• To liaise with the dealers via email and telephone to give further help if required regarding their orders.
• To liaise with own, other internal departments and supplier regarding any special part of the order which may require purchasing, for example shaped frames and any extra components.
• To liaise with other departments to ensure orders are fulfilled accurately and on time.

Person Attributes

• A good working knowledge of Microsoft outlook, word and excel.
• Focused and excellent attention to detail.
• Excellent communication skills with the ability to develop good working relationships with internal and external contacts.
• A passion for working with and helping others.
• A team player with a good sense of humour.
• A proactive approach to work with the ability to prioritise and manage own workload.
• A highly motivated individual with a can-do approach to work and the ability to get the job done in the required timescale.
• A willingness to undertake further training with the ability to implement learning into your daily work.
• Excellent numeracy and literacy skills.
• The ability to demonstrate effective time management.
• The ability to maintain confidentiality.
• Good listening skills.
• Able to complete work in a timely and accurate manner with proven experience of achieving deadlines.

In return we offer a good positive work environment, career progression, full training, free refreshments, health cash plan, pension scheme and free parking.Please apply with your CV and covering letter, detailing your salary expectations and why you are a suitable candidate.