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Administration Officer - Newhall Prison

Brook Street
Job LocationWakefield
EducationNot Mentioned
Salary£10.57 - £12.46 per hour
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeTemporary , full-time

Job Description

Do you want to work within the civil service Have you got strong admin experience Are you able to prioritise your own workload If the answer is yes, then this could be the job for you!HMPPS - Admin OfficerLocation: Wakefield - WF4 (office working)Hours: Monday - Friday 09:00 - 5:00 (37 hours)Pay: £10.57 for 12 weeks and then rises to £12.46 for the remainder of the contract.The job holder will be required to carry out the following responsibilities, activities and duties such as:

  • Be the first point of contact for families/friends of prisoners and official visitors including solicitors, Police, Probation etc and responsible for informing them of all visiting procedures for the establishment
  • Receive telephone calls and e-mails from visitors booking a time/date to visit, allowing the visit to be entered onto the booking system, sending out visiting orders and ensuring these are valid at the time of booking
  • Produce and distribute visits lists in advance of all sessions and Safeguarding lists for visits, switchboard and visits centre
  • Ensure that public protection and security information is kept up to date and relevant on the booking system
  • Monitor for any alerts identified for prisoners and their visitors to ensure safety of all concerned and raise issues around underage visitors Informing security of any issues
  • Undertake initial work to arrange visits for disabled visitors and special circumstance visits e.g. bereavement
  • Provide information to outside agencies when requested, such as assisted prison visits scheme
Undertake other administrative tasks including:
  • Provide administration assistance in area of work
  • Maintain accurate filing system for area of work
  • Respond to queries relating to area of work, redirecting where required
  • Operate the switchboard appropriately by Identifying the callers needs ensuring all messages are communicated to the appropriate parties
*Please note working for HMPPS will require you to have photographic ID. This can be a Full-length Birth Certificate supported by a driving or provisional licence in your current address OR an in-date passport*At Brook Street, we believe that by harnessing diversity of thought and experience across our company, exceptional things happen. We continually strive for a highly diverse workforce and an inclusive culture where everyone feels valued, listened to and ableto discover their personal best.Brook Street is a Disability Confident Leader, and we have also hold Gold Award status from the Defence Employer Recognition Scheme.Our supply of Contingent Workers to the Public Sector Resourcing Framework (PSR) has driven us to take further steps in supporting candidates with disabilities or veterans. Through our Guaranteed Interview Scheme, we offer candidates with disabilities andveteran who meet the stipulated criteria for the role, a guaranteed interview with a PSR Sourcer.Should you identify as a candidate with a disability or a veteran, we encourage you to reach out to us via email at , providing the roles navigation link and your qualifications. We are committed to engaging with you. Throughout the application process we will discuss any reasonable adjustments needed. Your comfort and accessibility are of utmost importance to us, and we are eager to ensure a seamless communication journey.If this sounds like the role for you, Apply now!

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