UX and Optimisation Specialist

Job Description

Job Purpose and Summary We are looking for a talented UX and Optimisation Specialist responsible for defining, designing and managinguser journeys and experiences across all digital channels.The right candidate will also have experience in digital optimization and personalisation framework, conducting user research, A/B testing & usability testing and QA/acceptance testing from a user experience perspective, to deliver a user centric design approachand optimize conversion on our digital channels.What we giveWith Canon, youll get the support and encouragement you need to grow, from people who share your ambition. Well invest in your professional development to help you learn and progress in your role with us. Youll find leaders who give you the freedom toexplore new things and a team where knowledge is shared openly.In addition to a base salary starting from £45,000 anddepending on experience, youll be eligible for a performance-based bonus of 10%. We have recently implemented a new range of flexible benefits including a strong contributory pension plan, private healthcare,life cover, an Employee Assistance Programme plus employee discounts on Canon products.Canon also champions hybrid working and a flexible working policy, with a minimum of 25 days holiday per year. Lastly, youll find that Canon encourages continuous Learning and Development with a wide range of resources and support available on demand.What we askAs UX and Optimisation specialist you will:

• Lead, manage and execute the delivery of key UX projects to support the strategic development and continuous improvement of Canon Europes web estate.
• Responsible for the governance of ensuring a consistent/coherent user experience across our digital channels, including E-Commerce, Social Media and Mobile
• Manage digital agencies to support the delivery of UX projects & activities & ensure UX- and design-related deliverables meet our quality standards and adhere to our brand guidelines.
• Develop the required framework for digital conversion rate optimization (CRO) services for the Canon business (to support the achievement of Canons business goals).
• Develop and document appropriate business processes to support an effective (CRO) service for the business across our key digital channels (web, ecommerce, search, app, social, e-mail & digital advertising)
• Work with personalisation toolsets (directly & indirectly) to identify areas to personalise, run tests, develop and implement rules, analyze personalisation results, make changes as appropriate. Work with the Analysis & Optimisation Specialist to createa Personalisation backlog.
• Work with the Customer Experience teams in our Business Units to translate the desired customer experience blueprint into the optimum user experience and journeys across our web estate.
• Work closely with other members of the Web Presence Team to help inform digital strategy and projects with user-centered research, insights and user journey mapping.

You will needAs our UX and Optimisation Specialist you have:

• Previous experience in a User Experience/Optimisation role
• Strong understanding of UX, IA and UI principles & best practice
• Understanding and experience of wireframing/prototyping tools is desirable
• Experience in content targeting and testing methodologies (eg. A/B and multivariate testing)
• Some experience in search and analytics preferred
• Fluent in English. Other language skills an advantage

Further InformationDo you match with this role Do not hesitate and apply! You will be part of an energetic and innovative environment with more than 50 different nationalities at our EMEA HQ at Stockley Park.Base salary from £45,000, depending on experience10% annual performance based bonusHere are some of the benefits we offer!

• Annual Bonus and annual pay review
• Hybrid working
• 25 days of personal holiday per year
• Excellent Pension Plan
• Healthcare and wider medical plan
• Discounts on Canon products
• Flexible benefits policy
• Free parking on site
• Subsidized restaurant and Costa Coffee on site too!

#LI-FC1#LI-Hybrid Canon is enriching lives and businesses in incredible new ways. You can play a part in shaping the future of a company thats visionary, innovative and bold. As the worlds best imaging company, were living and working together for the common good.