Sales Support & Demand Planning Specialist

Job Description

Job Purpose and Summary Canon UK are looking for talented people to join us at an exciting time for our business, as we enter into a period of accelerated growth and development.Do you have the skills and aptitude were looking for Are you looking for a new challenge Do you want to work for an organisation that values your contribution and rewards you accordingly If the answer is yes, please read onWe are looking for a Price Support & Demand Planning Manager responsible for supporting our demand planning activities and price support process. You will play a critical role in maintaining our commercial focus and maximizing the profitability of the CanonUK & I organization through a strong attention to detail and operation mindset.As part of the newly formed Managing Directors Office function, you will work predominantly with our Document Solutions Business Unit, but build wider relationships with Finance, Service, Business Operations and Canon Europe.What we giveWith Canon, youll get the support and encouragement you need to grow, from people who share your ambition. Well invest in your professional development to help you learn and progress in your role with us. Youll find leaders who give you the freedom toexplore new things and a team where knowledge is shared openly.

• PayCompetitive salaries that are regularly benchmarked against similar roles and reviewed annually.
• BonusA discretionary bonus scheme that rewards you as you help us achieve our goals.
• Learning & DevelopmentAs a Company that encourages continuous learning you will always have resources and support available.
• Work & Home Life BalanceWe support with a minimum of 25 days holiday per year, holiday purchase and a flexible working policy.
• DiversityWe are an Organisation that delivers on a global scale, striving to create a diverse and empowered workforce that reflects the communities we serve.
• Health & WellbeingPrivate healthcare, an Employee Assistance Programme, partnership with Mental Health First Aid UK with a network of mental health champions and discounted rates to Nuffield Health Gym.
• Employee discountUp to 38% off products from our Canon store.
• Some other BenefitsGenerous Pension, Canon Awards, Discount cards, Cycle to Work scheme, Season ticket loans and charity volunteer days.

What we ask

• Work well within a team
• Have good Commercial awareness and high attention to detail
• Intermediate level knowledge of Accounting
• Product knowledge Ideal
• Good experience of using reporting and intelligence tools, Advanced excel and database skills (Formulas in Excel, Power Query, Power Pivot, Power BI, ERP System(Oracle), Budget System (Hyperion), SFDC etc
• Forecasting & Procurement systems, UK forecasting & procurement process

You will needAs the Price Support & Demand Planning Manager, you will possess the following skills and expertise;Indirect Bid price supportDrive Canon UK&I Partner Channel business and contribute to achieve Revenue&Profit target by providing best price proposition to the business in cooperation with CEL HQs. Achieve&Maintain best quality of business management by providing continuousprocess refine activities

• Support SDMs for winning the business, giving advise like model selection, configuration, and pricing.
• Model up price support request to CINC/CEL, utilizing a best resource of support funding for the bid.
• Submit the request to CEL and negotiate with them if necessary.
• Ensure a first action taken within 24 hours. And aim to provide price authorization within 48 hours.
• (as future development) Support SDMs for building up growth plan per a partner.
• Update Price Master File
  1. Maintain Price Master File up to date
  2. Refine the template in order to be in line with latest Indirect Partner Program
• Indirect Price Governance
  1. Build up Indirect pricing authorization process in cooperation with Commercial Operation team and maintain it.
  2. Tie up price authorization with support fund claim procedure.
  3. Support Unity/ISS/Modifier-Qualifier discussion, if necessary.

Support Claim process managementMaximize profitability of the business by ensuring most accurate management of support claim process

• Populate required data to support claim templates with high accuracy and in a timely manner and submit it to CEL.
• Improve internal process and achieve better accuracy of capturing orders to be claimed.
• Support Finance team for ensuring correct booking of support fund to the channels. If Finance recognize different support amount, then need to check with CEL why.

Demand & Supply PlanningMaximize sales opportunities by ensuring stock is available for the business in cooperation with central demand&supply planning team. Regularly monitor back orders and solve issues in order to make them shipped/invoiced ASAP.

Large Deal Forecast for Central EDSM

1. Provide accurate forecasts incl. large deal forecasts using appropriate tools and resources to ensure sufficient stock is in place to meet NSO demands. Working closely with local teams, Sales and key personnel to collate the required input and update systems.

Back Order Management

1. Check stock availability and shipping schedules and take appropriate action to manage potential stock issues
2. Find orders with wrong part code, wrong warehouse sourcing, etc. and correct it in cooperation with OM
3. Liaise with Central EDSM team, if the issues are not solved locally.
4. Manage stock allocations across all appropriate products.

Stakeholder management

1. Support Beginning of Life (BOL)/ EOL (End of Life) Item substitution management in cooperation with product managers.
2. Review returned, obsolete or slow-moving stock and take appropriate action to reduce in cooperation with SCM team.
3. Stock entry and shipping co-ordination with the warehouse, Import/Export and Order Management, if Sales channels request.

Reporting & Analytics

To analyse and report on product availability, back orders and forecast accuracy and take actions as required to improve.

Production and analysis of reports, e.g. sales/demand history, product availability. Analyse data, identify trends and make recommendations for actionCreate and review processes or proce