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German speaking Customer Service Advisor

Park Street People
Job LocationUxbridge
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

An internationally renowned company in their industry is seeking a Customer Service Advisor with German language skills to join their team on a full time, permanent basis.Utilising your English and German language skills, the successful candidate will be responsiblefor providing a high level of customer service at all times ensuring sales opportunities are maximised through various communication channels.Responsibilities will include, but will not be limited to:

  • Providing exceptional customer service via phone and live chat in the German language
  • Assisting with customer inquiries and resolve any issues with a friendly and positive approach
  • Developing good relationships with a diverse and dynamic team to ensure the highest level of customer satisfaction
  • Coordinating with couriers to oversee and track shipments
  • Maintain accurate records and ensure that all customer interactions are well-documented
The ideal candidate will have a proven track record of success working within a customer service role, you will possess excellent communication skills and be an excellent team player. In addition, you will have good IT skills as well as experience workingwith ERP systems would be advantageous.In return the company is offering a competitive salary and a range of company benefits too.For further information or to apply, please submit your CV through this website today.Park Street People Ltd is an Equal Opportunities Employer. We do not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and comply with all relevant UK legislation. We are acting as an Employment Agency in relationto this role.

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