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Membership & Visitor Welcome Assistant

Job LocationUckfield
EducationNot Mentioned
Salary£6,796 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeContract, part-time

Job Description

Summary Do you love working with people from all ages and backgrounds As the Membership and Visitor Welcome Assistant it’s your role to ensure that every aspect of our visitor experience is going to delight our customers. What its like to work here Widely regarded as a horticultural masterpiece, the elegant landscaped gardens at Sheffield Park are alive with colour and wildlife. Four lakes and gorgeous views make this picturesque location to work in. Family-friendly events are a key part of the visitor experience at Sheffield Park, and welcome people with plenty of shared ideas and energy to join us. This is a great opportunity to become part of a supportive and close-knit team in a place you’ll love working.There is water everywhere - a series of interlinked man-made lakes display mesmerizing reflections of the trees and shrubs around the park. Explore over 100 acres of traditional landscape gardens originally laid out by Capability Brown and Humphry Repton in the 18th Century. What youll be doing As the largest conservation charity in Europe we work hard to raise funds, so that we can continue to care for all the heritage in our trust. Visitors are a vital part of what we do, so you’ll be responsible for ensuring that you provide an excellent service to all our visitors, every day.You’ll be asked to confidently sell membership and gift aid on entry, as well as work to our sales targets. You’ll also be responsible for answering queries and making sure visitors can find everything they need for their visit. When interacting with our customers, you’ll inform them of the amazing work we are doing and what their money is funding, promoting local projects or our national strategy. Please also read the full role profile attached to this advert. Who were looking for To be fantastic in this role you’ll need:

  • Genuine enthusiasm for working with people
  • Excellent customer service skills
  • The ability to work to sales targets, and confidently sell our membership benefits
  • Good understanding of the National Trust and what we do
  • A willingness to learn new skills, and a can do attitude
  • Experience of working in a customer service or sales team
  • Some cash handling experience
  • The package Benefits for working at the National Trust:
  • Flexible working whenever possible
  • Free parking at most locations
  • Discounts in high street stores, cinemas, National Trust properties and cafes.
  • Free entry to our properties for you, a guest and your children (under 18)
  • Generous annual leave
  • Subsidised health cash plan
  • Free 24-hour support service
  • Substantial pension scheme of up to 10% basic salary
  • Training & Development tailored to you
  • Up to 5 days of paid volunteering for you.
  • APPLY NOW

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