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Helpdesk Coordinator

Job LocationUckfield
EducationNot Mentioned
Salary24,000 - 28,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Are you looking for your next role in CoordinationAre you capable of Multitasking and Prioritising your workloadDo you have excellent Customer Service SkillsMy Client, an expanding Nationwide Facilities Solutions Group who pride themselves on being customer centric and delivering fantastic customer services are looking for a new Help Desk Coordinator.Reporting into the Administration Manager you will be the first point of contact for the business, connecting and linking all aspects of the business together by working alongside the managers, engineers, clients, suppliers and sub-contractors.Responsibilities will include:

  • Managing a busy phone line and answering e-mail enquiries.
  • Organising and distributing work to the engineers and sub-contractors
  • Updating work orders on the ticketing system
  • Liaising with Clients and providing updates as needed
  • Producing quotes and estimates for work
  • Undertaking General office administration when needed.
Skill Set
  • Organised and able to Prioritise
  • Calm Under Pressure
  • Quick to Learn
  • IT literate
  • Polite and Professional
If you have a can do attitude and feel that you are flexible and willing to undertake a challenging role then this could be an ideal opportunity for youPlease send your CV to apply or call the office for more information

Keyskills :
Co OrdinatorFacilities ManagementHelpdeskSchedulingWork Orders

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