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Service Coordinator

Appcastenterprise
Job LocationTyne and Wear
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who were looking for! Of course, experience and track record are important, but were more interested in hiring someone thatembodies our People Promises. Thats someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UKs leading Social Enterprise, we dont discriminate based on any protectedattribute. In fact, were dedicated to creating inclusive and thriving Communities for both our Customers and Employees.Do you want a role where youre recognised for what you do, given the opportunity to develop professionally and have the chance to be the best version of yourself Progression and succession opportunities are foremost in our aims. Reward and recognitionare a key feature, throughout the business.Emotional Health and wellbeing are at the heart of what we do for colleagues, with planning exercise & activities, to engage all colleagues, throughout the working week.More about your roleInterested in joining a great organisation with an employee offer and experience that rivals others Are you looking for a new challenge in a support services settingIf so, please keep reading as youre just what were looking for, Pathway42 is made up of a dynamic team comprising of colleagues with a range of great skills designed to help us deliver high quality outcomes that meet customer and business needs. Lookno further Pathway42 is the place to be.The team consists of night service coordinators, daytime service coordinators, and customer support staff, and managers, you will also work closely with our repairs colleagues, IT service and colleagues who sit within the wider group companies.Your duties will include:

  • To guide and support you in your role, we all have policies and procedures, to follow and adhere to, with continuous reviewing of each policy during your working week.
  • Training both mandatory and optional to support self-development, compliance, safeguarding and health & safety. Peer support from an experienced team, including managers.
  • You will be responsible for effective generation of documents including and ensuring the service is properly defined and all associated documentation are communicated effectively to colleagues and customers.
At Albany Street we support Young People with Complex needs between the age of 16-25.Working Mon-Fri 9-5pm, as a 24/7 service, with flexibility to cover colleagues annual leave, we cover bank holidays agreed by the team in advance. Take time back or paid for the hours.For more information, please download our job profile available on our website.More about youStrong system knowledge and administration skills are required in this fast paced, ever-changing environment, ordering, invoicing, requisition creation, purchase orders, good receipting and requiring, budget control/ recording.As a team player, you will be responsible for delivering a quality service from initiation through delivery and lessons learnt and critical reflection practised.Experience delivering life skills advice and support to appointments, tenancy management, cleaning, cooking and budget planning.Cleaning of void properties is essential to a high re-lettable standard. Giving a great first impression to potential customers of our accommodation and support services.A key element of the role is working in collaboration with partners and other parts of the business and creating an inclusive environment that supports ongoing contribution and constructive challenge and critical reflection practised. Compliance is another,key part of your role to keep us all safe.BenefitsWe are a large diverse and ambitious business, which will give you all the challenge you could wish for.We know that theres always more we can do to make you smile, thats why we offer a comprehensive benefits package with each role, yours will include:
  • Competitive salary, with a salary review yearly
  • Pension with matched contributions up to 7%
  • Excellent holiday package – 35 days annual leave with the option to buy or sell leave
  • Cashback plan for healthcare costs – up to £500 saving per year
  • A bonus scheme for all colleagues at 2%
  • Training and development
  • Extra perks including huge discounts and offers from shops, cinemas and much more.
Whats nextIf you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us.If you are a Places for People customer and youre looking for support with your application, please contact our skills and employment team on .

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