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| Job Location | Tyne and Wear |
| Education | Not Mentioned |
| Salary | £38,000 - £55,000 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent, full-time |
ICT Security OfficerNorth Tyneside£50,000 - 55,000Do you want to work in an area of the ICT operational team in order to deliver the most effective and efficient service in line with key metrics in order to deliver KPI targets, excellent customer outcomes and support increased profit marginsThe role enables you to drive productivity and deliver high quality, cost-effective services through supporting continuous improvement. The post holder will be required to work flexibly across the service to respond to the changing needs of the service.The ICT Security Officer (ICTSO) is responsible for the day to day security of the IT infrastructure. The ICTSO will ensure that necessary hardware and software infrastructure are maintained to the standards of the day and carry out proactive oversight activities, including investigation of log/alert anomalies.What will you be doing* Planning - Plans ICT security support activities* Financial Responsibilities - Investigate costs of security products and work within budget for security related projects* Operational Responsibilities - Ensure the integrity of the North Tyneside Council infrastructure, by providing appropriate security measures are in place, such as:* Customers - Provide a high quality, customer focussed service that is responsive to customer needs. Responds to requests for support to in a timely manner and according to agreed SLAs and procedures. Ensures users and other interested parties are kept informed of progress and that corrective action is taken to avoid delays* Leadership and People Management (or Teamwork) - Ensures that together the team develops effective working relationships at all levels by simplifying complex technical messages and acting as an advocate of IT both externally and internally. Pro-actively contributes to overall team objectives, responding effectively to new directives. Ensures that together the team is focused on achieving results using all resources available from initiation through to delivery and feels comfortable to challenge and be challenged. Actively promotes and encourages team working across the IT function, in particular establishing an excellent working relationship with the service Desk and other support teams. To support the ICT management team.What is the Essential Experience* Demonstrable experience working in appropriate field.* Evidence of a successful track record in a support role.* Evidence of key involvement and positive contribution to ICT projects.Want to really stand out*Demonstrate supervisory skills and project work in your CV.*Provide evidence of provision of clear, balanced advice and guidance in an ICT related area.Click apply now to find out more!Certes Computing (and all of its subsidiary companies) is committed to promoting equality and diversity in its business operations. Required skills