Sales Account Manager

Job Location	Thorpe St. Andrew
Education	Not Mentioned
Salary	£23,000 - £25,000 per annum, inc benefits
Industry	Not Mentioned
Functional Area	Not Mentioned
Job Type	Permanent , full-time

Job Description

Reed are exclusively working with a growing organisation just outside of Norwich, who offer a market-leading solution, recruiting for the position of CustomerSales Account Manager to join the team.Permanent, full time role working Monday to Friday 9am -5pm (although 8am-4pm could be considered).This role is responsible for managing existing client business relationships as well as handling new enquiries, upselling additional solutions and developing new client relationships.We are also looking for someone who speaks fluently in both ENGLISH and LITHUANIAN, to look after some customer accounts within the UK and European market.You will need to be a driver with your own vehicle due to the location of the office.Responsibilities

Handling inbound customer enquiries as well as following up online enquiries, answering queries and promoting the companys services, signing up customers to work with the company
Proactively contacting new clients to grow the client base, introducing services and signing up new customers
Administrative tasks and accurately processing customer information, as well as working with other teams to ensure that customers receive an excellent service and their records are set up in a timely manner.
Managing new leads/enquiries, upselling/promoting other services where possible
Account Management of existing customers, keeping in touch with customers, providing high standards of customer service and strong relationships
Managing emails and communications
Meeting company objectives and key performance indicators

Requirements

Existing Customer Service/ Account Management/ Sales experience
Confident, professional and friendly telephone manner
Ability to build and maintain strong relationships
Ability to upsell and identify opportunities
Collaborative team working skills
Strong IT skills

Package

Salary of £24,000-£25,000 plus uncapped commission- OTE of £30,000+
Additional Bonus (one months pay)
25 days annual leave plus Bank Holidays, with the option to buy or sell an extra 5 days
Hybrid working- 3 days in the office and 2 from home
Friendly working environment
Free onsite Parking
The opportunity to work with a successful growing organisation
Regular Social Events/Team Building

Please apply online as soon as possible with your up-to-date CV if youre interested.

APPLY NOW