Customer Service Administrator

Job Location	Thornbury, Bradford
Education	Not Mentioned
Salary	20,000 per annum
Industry	Not Mentioned
Functional Area	Not Mentioned
Job Type	Permanent , full-time

Job Description

Customer Service Advisor - Email BasedBradford (BD3)£20,000Hybrid working after training completedOur client, a leading insurance company based in Bradford are offering a fantastic opportunity for a completely email-based Customer Service Advisor to join their team. This team is responsible for the handling of any claims and customer interaction viaemail and if you are an empathetic, customer focused person with the ability to interpret and respond effectively to emails, this could be the role for you!The Key Duties of the role include:

Processing and responding to all necessary claims via email
Ensuring customers are kept up to date regarding claims
Handling customer enquiries
Escalating queries where necessary
Processing registrations
Keeping all information up to date
Providing exceptional customer service
All necessary administrative duties

The Team are looking for someone with:

Willingness and drive to learn
Good grammar
Excellent communication skills
Competent IT skills
Ability to confidently understand and reply to emails
Ability to problem solve to find the best resolution possible

Why this role

Continued support and training - fantastic initial training programme followed on with continued support from the team leaders and dedicated trainers.
Development / career progression opportunities - The team strongly believes in career progression as well as opportunities to step into one of the companys other successful teams.
Fantastic benefits including Life Insurance, Generous Holiday Allowance (25 days + Bank holidays) Onsite Parking, Comfy break out areas, social events and many more.

Customer Service Advisor (Email) - Bradford (BD3) - £20k - Full TimeDue to the high volume of applications, we receive we are unable to respond to all applications. By submitting your application, you agree to accept our privacy policy which can be found on the Gibson Hollyhomes website

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