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Workforce Planner

Job LocationTeam Valley Trading Estate
EducationNot Mentioned
Salary£32,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Workforce Planner£32,000 per annum + benefitsIf you are looking to secure a new exciting career opportunity and being part of a professional company, then Search Consultancy have the perfect role available in the Gateshead area.Our client is looking for a Workforce planner to join their fast-paced operational business which is going through an exciting change period, they are ambitions to be market leaders in their field and are focused on delivering a first-class service delivery to their customers.Your key responsibilities will be;

  • Taking overall responsibility for capacity plans, FTE plans, attrition analysis and recruitment numbers
  • Designing, implementing and distributing shift patterns and schedules for campaigns to fit client requirements, staffing and productivity targets
  • Attending daily/weekly calls to present and discuss current resourcing position with internal stakeholders
  • Providing required management information to allow business areas to manage holidays effectively
  • Ensuring all technicians have a full schedule of work each day and are fully utilised to ensure maximum productivity
  • Developing processes, tools and KPIs to control and optimise resource scheduling
  • Ensuring all jobs are attended and completed within the required response time
  • Working with departments to understand demands and resources
  • Contacting field technicians to discuss tasks and where necessary reprioritising workloads
  • Using software to plan schedules and book in tasks
  • Minimum experience required;
  • At least 3-year minimum experience in resource planning or experience of working in a service delivery team
  • Experience with workforce management systems / highly advanced Excel skills
  • To apply please contact Suzanne Sweetin on sSearch is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age. Required skills
  • Workforce Planner
  • Keyskills :
    Wkfce Planner

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