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Trainee Customer Service Executive

Procure Recruitment Group
Job LocationTeam Valley Trading Estate
EducationNot Mentioned
Salary19,000 - 20,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Procure Recruitment Group are currently looking for an outgoing and enthusiastic candidate to join our clients team as a Trainee Customer Service Executive. This is a fantastic opportunity to grow and develop a long term career within customer service whilstworking for an excellent team !The Trainee Customer Service Executive will be working to develop skills, knowledge and experience in preparation to become an Account Coordinator following at least 1 years experience. Performing duties below and training on all other areas of CustomerService.Main Duties-

  • Distribute post to the team.
  • Create weekly stock sheets.
  • Circulate daily reports to the team
  • Update Customer Summary sheets - ongoing
  • Take post each day to reception
  • Ensure that procedures within the department are followed.
  • Prepare orders/works instruction tickets to enable most efficient and economical utilisation of materials and machinery.
  • Manage Orders for Trial, new and repeat profiles
  • Ensure all orders are released in time to meet customer due dates.
  • Manage artwork and repro requests
  • Communicate with customers
  • Check all information prior to release of order to production departments
  • Liaise with internal departments
  • Ensuring final invoice prices are correct on all orders
  • Collating origination, trial and storage costs
  • Ensure prompt and accurate filing and archiving of all customer orders ad correspondence.
  • Work closely with the external accounts manager to meet customer needs
Ideal Candidate-
  • Ability to work in a highly pressurised environment
  • Able to effectively prioritise and adapt to a varied and changeable workload
  • Punctual, presentable and with good attendance
  • Reliable
  • Sense of urgency
  • Energy and drive
  • Analytical thinking
  • Positive attitude and commitment
If you are looking for clear career progression and you are interested in perusing a career within customer service, Apply Today !

APPLY NOW

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