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| Job Location | Team Valley Trading Estate |
| Education | Not Mentioned |
| Salary | £24,620 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
This is not your ordinary customer service job - this is an opportunity to build a career with a global leader in financial services technology.50% hybrid model meaning we offer our colleagues an option of working from home 50% of their working week- minimum of 3 days a week in the office!We have a variety of full-time rotational shift patterns available Mon - fri between 7am-9pm and 1 in every 3 weekends 8am-7pm which will vary depending on the 6 week shift rota.A merchant payment processing and technology provider with a large customer support operation in Gateshead is looking for talented people to join the team and support customers to use their products and deliver a world class service.You’ll work with customers to identify potential new products and ensure their package is right for them, so you’ll be a good conversation starter and comfortable with cross sales.Being part of a team that lives and breathes great customer service, you’ll understand how important it is to put the customer at the heart of each interaction, answering inbound customer queries via telephone, instant messaging, and email with a rightfirst time’ approach.In return you’ll receive a competitive salary of £24,620 and access to an industry-leading benefits package which includes, Private Medical Trust, Healthcare Cashplan, Dental Insurance, Virtual GP, Health Screens, Group Income Protection, Life Assurance,Pension, a Company Car scheme and a broad range of professional education and personal development possibilities,If you have exceptional communication skills, are great with numbers and technology, and have a passion for customer service, please apply now!