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Job LocationTeam Valley Trading Estate
EducationNot Mentioned
Salary28,000 - 30,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

An exciting opportunity for a 2nd line support engineer to join a rapidly expanding technology business has become available. This role is based in their Gateshead office and is on site 5 days per week. Hybrid options can be discussed after probation.Key Responsibilities of the 2nd Line Support

  • Providing technical support, network support and software testing
  • Provide additional support to 1st line support colleagues
  • Network support and point of escalation for IT colleagues
  • Ability to see through to the issue and produce successful resolutions to complex network issues
Skills & Experience of the 2nd Line Support
  • 2nd Line experience is essential
  • Experience in Telecoms
  • Proficient in software and user experience testing
  • Excellent communication skills
  • Conduct site surveys to assess network and customer requirements
If you feel you have the relevant skills and experience please dont hesitate to apply now!

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